Prompts computer-mediated communication scholars to exploit the possibilities offered by new, powerful, and flexible analytic tools for collecting, organizing, and exploring digital data. Summarizes a case study on an Italian computer conference. Concludes with a short outline of the new graphical computer-mediated communication environments and…

Addresses the opportunities offered by the Web to marketers. Considers the Web as a two-way communication model in which four different communication states can take place. Suggests the necessity of new concepts and models for marketers to manage their Web sites, and presents opportunities supporting the marketers' objectives in the new…

A study of interactions among 15 students in a computer-mediated graduate course found no sexist language or overt exclusionary behavior. However, women exercised less procedural leadership and influence on group products and had fewer productive contributions. (Author/SK)

Explores, taking an issues management approach to new technologies, the dialogs that can occur on the World Wide Web. Examines the public issues debate between Shell Oil UK and Greenpeace which engaged in a town meeting regarding the best financial and environmental solution to the decommissioning of the Brent Spar. (PA)

Examines past and current research in key areas concerning the use of distance education. They include: distance versus traditional education; why students are successful; importance of interaction; important cost to benefit factors; and use of distance education to effectively bridge cultural boundaries. Discusses how these findings can be…

Investigates how participants (39 teenagers and 10 college-age online mentors) interacted and constructed shared knowledge of concepts, goals, tasks, procedures, and solutions when solving a real-world problem in an Internet-mediated project-based learning environment (iExpeditions). The main focus of the study was on how different patterns of…

Reports results from a study of university students in Sweden that investigated aspects of communicative processes using face-to-face and computer-mediated communication. Examined influences of gender on communication equality, social relations, and communicative processes and studied differences in self-awareness. Results showed few significant…

Examines theoretical and conceptual issues around promoting the growth of virtual learning communities and considers issues around using communication technologies in formal and informal learning environments. Highlights include: the theoretical context of community; categories for examining virtual learning communities; emphases of virtual…

Discusses the issue of e-mail and employee privacy rights. Highlights include laws and proposed legislation, ethical dilemmas, task and nontask messages and organizational misconduct, and policy guidelines for decision making about e-mail monitoring. (AEF)

Identifies six stages adult learners pass through as they become confident using electronic mail. Understanding the stages of learning to use technology empowers the learner through the knowledge that feelings of tension and frustration will be overcome. (Author/AEF)

Investigated a computer-mediated support group for six breast cancer patients. Patients used home computers to connect to a computer bulletin board on which they read messages from and posted messages to each other. Patients discussed their medical conditions, shared personal concerns, and offered support. This online approach provided many…

Examines effects of teaching hypertext markup language on students' perceptions of class goals in a networked composition classroom. Suggests sending documents via file transfer protocol by command line and viewing the Web with a textual browser shifted emphasis from writing to coding. Argues that helping students identify a balance between…

Considers three important things that people need to make meaningful access to the new digital tools and media a reality: having access to the tools, the ability to use those tools, and an access point. Notes a literacy web page, offers questions for further consideration, and includes a glossary of important terms. (SR)

Provides an overview--especially for administrators, developers, and tutors new to electronic tutoring environments--of issues and considerations unique to online tutoring that training programs need to address. Discusses three aspects of online tutoring: appreciating text-only environments, developing procedures for responding online, and…

Offers a novel exploration of students' use of three Internet functions (information retrieval, information giving, and conversation capabilities) in the context of the use of other communication media. Demonstrates that the Internet is a multidimensional technology used in a manner similar to other, more traditional media. (SC)