The problem addressed in this research is call center phone employees are subject to disciplinary action up to and including termination of employment based on their performance when they are all trained using the same training class using the same training method. Call centers have been a revenue generating department for many organizations.…

Integrating agent-based models (ABMs) has been a popular approach for teaching emergent science concepts. However, students continue to find it difficult to explain the emergent process of natural selection. This study adopted an ontological framework--the Pattern, Agents, Interactions, Relations, and Causality (PAIR-C)--to guide the design of…

Over the past few years, the concept of gamification has gained increased attention in foreign language teaching research as it demonstrates potential to promote motivation and learner engagement. The authors of the paper believe that gamification can become an innovative and promising tool to help students overcome their motivational…

Accreditation by the Association to Advance Collegiate Schools of Business (AACSB) exemplifies a widely accepted commitment to business school differentiation both in terms of both value and quality. Business schools embarking on the initial accreditation journey must invest significant human and capital resources to achieve this goal. Given this,…

Paradoxes of inclusivity occur when attempts at inclusivity clash with the exclusive claims of some of the positions they seek to accommodate. In this article I identify and consider how such a paradox manifests in multi-faith religious education pedagogies--what I call the 'paradox of interreligious inclusivity' or 'PIRI', for short. After…

How can educators create space for students to practice making the worlds we are trying to collectively build? Inspired by genealogies that are grounded in and emerge from social movements, this paper uplifts the possibilities, tensions, and new questions that emerge when we take seriously the role of our classroom pedagogies. The authors offer a…

Blended learning has enjoyed wide acceptance as a teaching and learning approach in higher education, but its use and understanding commonly fail to extend across all levels of blending. At the institutional level, challenges still exist in aligning a blended learning approach with core university priorities. Often, there is a focus on the…

For students with disabilities (SWD), note taking during content area classes can be a puzzling process. Students often are not certain about what specific content to record, how many details to record, and how to write fast enough to keep up with the teacher. Smartpens are an underutilized type of technology that can help students to become…

In this research, it was aimed to examine the channels related to flute education on the YouTube platform. For this purpose, a total of 6 channels, 3 Turkish and 3 foreign, were determined and selected. In determining the channels, the channels with the highest number of subscribers were preferred. In addition, all the topics in the channel…

This online randomised controlled study evaluates benefits associated with structured topic-focussed narrative writing tasks versus unstructured narrative writing tasks, monitoring to what extent tasks impact well-being, psychopathology and satisfaction. Participants were randomised to structured topic-focussed or unstructured narrative writing…

Misconceptions hinder optimal student learning. They need to be addressed explicitly and formally to achieve effective teaching of economics. The author of this article outlines an activity that is designed to address misconceptions about "others" using a backward course design framework. Fink's significant learning categories,…

Action observation, where a learner observes a model demonstrating a skill, has long been established in the literature as an effective means to acquire motor skills. Developments in virtual reality technology have made it possible for a 3D action observation viewing perspective, theoretically providing a viewing experience similar to observing a…

European countries, in accordance with their higher education policy, regulate in various ways the need for additional professional education of higher education teachers. In the Republic of Croatia, despite the recognized need to improve the process of teaching and learning at the higher education level, efforts and activities in this direction…

In this essay, we explore ways in which cultural and museum spaces can be opened up to meaningful discussions about difficult topics and how this can be done through specific educational formats. We attempt to look critically at some of the assumptions that are around in critical museum education theory and practices, e.g. influences coming from…

This teacher-action research project explores using critical contemplative pedagogy in an upper elementary classroom setting to determine how youth media practices can be informed with combined critical media literacy instruction and contemplative exercises. Analysis of students' media production and deconstructions reveal promising outcomes for…