Provides directions for conducting a workshop providing technical training in a large organization that links job performances to work processes. Organizational levels of performance are discussed; relationship maps and process maps are explained; and an example of a workshop for a software maintenance environment is presented. (two references)…

This article addresses assumptions that currently guide personnel training and technical assistance in organizations providing services to people with disabilities. Implications of a quality improvement perspective are then considered as they apply to new perspectives on roles, on decision-making processes, and on evaluation. (DB)

Describes how U.S. businesses in China are hiring and training workers and the challenges to trainers posed by cultural differences. (JOW)

Describes the reflecting team model as a group learning experience for counselor trainees. Approach permits trainees to give and receive immediate feedback on perceptions and learn about intervention strategies for working with couples. Discusses evaluation of the model utilizing The Family Therapist Trainee Rating Scale. (Author/CRR)

Evaluation of the cost effectiveness of a revised curriculum using computer-based training (CBT) in the Dutch postal service found cost savings and satisfactory training results, implying that CBT is an effective strategy for complex work organizations training considerable numbers of employees. (SK)

Serious studies are underway that may help outdoor experiential training (OET) shed its faddishness and gain credibility as a legitimate instructional methodology. Only those programs that include clear objectives, skilled facilitation, a plan for transferring training back to the job, and credible evaluation and followup will be effective and…

Describes the Cost and Training Effectiveness Analysis (CTEA), a model adapted from military training development that facilitates the systematic definition and evaluation of alternative training approaches. The relationship of CTEA to front-end analysis is discussed and the four phases of CTEA, which lead to selecting the best training solution,…

Discussion of summative evaluation focuses on eight steps involved in the planning process. Topics discussed include client commitment to evaluation; evaluating the training organization; evaluating management training, including appropriate evaluation strategy; institutionalizing the evaluation process so it becomes normal operating procedure;…

Presents methods to help family therapy trainees and clinicians articulate how to address gender in families. Describes four experiential exercises (including gender survival messages, gender framed circular questions, and process observation sheets) for training and use with clients. Can examine learnings about gender from families of origin,…

A literature review and survey of 127 (26 percent response) businesses produced suggestions for improving on-the-job training (OJT): establish policy and accountability, review precedents, design and conduct structured training, provide specialized support for trainers, avoid turf battles, and consider literacy skills. (SK)

Implementation of recommendations of a position paper on training Orientation Mobility (OM) assistants is considered with suggestions concerning the roles of the OM specialist and OM assistant, specific skill areas for training, the role of the agency or school, and a preparation program for the mobility assistant leading to certification. (DB)

Discusses the need to reengineer performance development in light of new technologies, concepts, and tools. Topics addressed include current performance development strategies; new models; learning strategies versus training strategies; electronic performance support and software; and the role of the instructional developer. (LRW)

Background information about a firm or department should be gathered before designing a training course. Questions to ask include the number of trainees, age, gender, educational and experience levels, and workplace climate. (JOW)

Discusses a cognitive approach to instructional design (ID) and how practitioners can design training differently using this approach; explains how the behavioral approach is different from the cognitive approach; describes how learning occurs and various categories of knowledge; and presents a model for a well-designed lesson based on cognitive…

Describes two exploratory studies of undergraduate and postgraduate students concerning the difficulties of learning to perform HTA (hierarchical task analysis) and how those difficulties might be overcome through proper training. Errors occurred with respect to all HTA criteria, suggesting that carrying out HTR itself is a complex cognitive task.…