Attention to trainees' learning styles can enhance training effectiveness. Trainers should strive to improve the fit between their training style and trainees' cognitive styles and develop different kinds of learning environments: affectively complex, perceptually complex, symbolically complex, or behaviorally complex. (SK)

Three blind adults were trained in a 7-step structured procedure for asking questions to solicit information concerning the location of businesses they wished to visit. Completeness of information obtained increased dramatically with the use of this procedure. (Author/DB)

Provides suggestions for the improvement of customer relations. Discusses 11 leadership traps. Describes a staff training technique designed to alert teachers to the dangers of labeling children. (RJC)

The study compared the effectiveness and efficiency of constant time delay and system of least prompts in teaching two eight-year-old students with autism to name numerals. Results indicated that both procedures were effective but the constant time-delay procedure was more efficient with these two subjects. (Author/DB)

A nontraditional public workshop for respondents to a survey and other community members was conducted to explore state park-related issues important to a Massachusetts community. This paper discusses the workshop format, summarizes some of the major findings, and discusses some of the benefits and challenges of conducting such workshops. (LZ)

Offers effective ways to increase student involvement in the training classroom. Suggestions include use of questions and answers, subgroups, case studies and role playing, and debating. Indicates that the measure of success lies in how much usable learning has been accomplished by the greatest number of people. (JOW)

Discusses how to work with outside vendors to develop multimedia training programs. Highlights include how to find the right vendor; and requests for proposals, including ownership rights and licensing agreements, storyboards, photo or video shoots, and payment schedules. (LRW)

Discusses how to design effective user interfaces for computer-based training (CBT) programs. Four types of interfaces are described: presentation, including consistency; conversation, including feedback and flexibility; navigation; and explanation, including online help. A job aid for evaluating CBT interfaces is included. (Contains 13…

This third part in a series of six articles on human performance technology (HPT) highlights four characteristics that are needed for managers to successfully advance from practicing training to practicing HPT, including becoming competent with the technology, understanding the client's business, developing trust and credibility, and being…

This article reports the measurement of the "veering tendency" of 4 blind pedestrians over 3 15-trial test sessions. Findings illustrate between-subject and within-subject differences in patterns of veering, and the implications of these differences for orientation and mobility instruction are discussed. (Author)

Provides an overview of digital video and outlines hardware and software necessary for interactive training on the World Wide Web and for videoconferences via the Internet. Lists sites providing additional information on digital video, on CU-SeeMe software, and on MBONE (Multicast BackBONE), a technology that permits real-time transmission of…

Developing technology literacy for faculty, staff, and students is critical to a successful technology program. The technology inservice program designed for a Selmer, Tennessee, high school addressed core skills, best adult-learning practices and places, and evaluation considerations. Creating a small room dedicated to continuous technology…

Discussion of participative learning strategies that can be used in training focuses on the need for the trainer to adapt to unexpected events, whether they involve equipment or learners. The achievement of instructional objectives is discussed, characteristics of experts are described, and three examples of training sessions with unexpected…

Meeting teachers' different needs calls for varying staff development strategies. Options offered by the Charleston (South Carolina) schools include individualized education plans, short-term sabbaticals, substitute teacher teams, teachers as instructors, peer coaching, teacher exchanges, release time, summer workshops, weekend retreats, and…

Training is a system of requirements, resources, and results. The requirements tell the system what it needs to do, the system produces results intended to meet the requirements, and the system consumes resources to produce results. Understanding what the customer wants enables trainers to tailor all processes to that goal. (JOW)