Describes two exploratory studies of undergraduate and postgraduate students concerning the difficulties of learning to perform HTA (hierarchical task analysis) and how those difficulties might be overcome through proper training. Errors occurred with respect to all HTA criteria, suggesting that carrying out HTR itself is a complex cognitive task.…

Discussion of online help systems in online public access catalogs (OPACs) focuses on a study that evaluated the online help system for the NOTIS (Northwestern Online Total Integrated System) OPAC. Features of the system reviewed include online functions; training features; general interface features; access points; and message content and display…

Thanks to a collegial training program conducted in their school's computer labs, teachers at a Sussex County, New Jersey, high school have grown comfortable with using computers for everything from lesson planning and recording grades to designing graphics and manipulating databases. A teacher-led committee developed the program, appointed…

The industry report of employer-provided training includes charts depicting training budgets, who's learning what and how, trends (including work teams and social issues), and technologies for training. (SK)

Discusses training success and describes the inquiry process that provides an opportunity for developing problem-solving skills by learning to structure problems through effective questioning. Considers beneficial outcomes, including gathering and organizing information as part of an active social process; and provides an example of the inquiry…

Presents a framework for the development of Web-based learning environments that is focused on shared hypermedia, a new form of computer-mediated communication. Highlights include how communication and interaction are changed by computers; changes in training as a result of the Internet; situated action theory; and creating communities of…

Describes electronic performance support systems (EPSSs) that can enhance performance and reduce training times and costs. Provides examples of EPSSs; explains why instructional designers and trainers should be interested in EPSSs; and discusses design considerations, including part task/whole task support, embedded versus linked, and user…

Although younger people with more technological savvy are entering the work force, older people are staying in the workplace longer. Trainers must accommodate differences in learning styles when planning their programs. (JOW)

Discusses performance-based training and suggests that organizations are focusing on performance and making breakthroughs in terms of competitive advantage. Offers reasons why trainers should focus on performance. (JOW)

Presents results of a survey of electronic learning that investigated how organizations are using electronic learning, the technology being used to deliver it, and whether it's helping to accomplish goals. Highlights include convenience; learning management systems; use of technology for training; satisfaction; effectiveness; support and spending;…

The main goal of this study was to implement a computer-animated talking head, Baldi, as a language tutor for speech perception and production for individuals with hearing loss. Baldi can speak slowly; illustrate articulation by making the skin transparent to reveal the tongue, teeth, and palate; and show supplementary articulatory features, such…

Learners are able to use 2 different types of knowledge to perform a skill. One type is a conscious mental model, and the other is based on memories of instances. The authors conducted 3 experiments that manipulated training conditions designed to affect the availability of 1 or both types of knowledge about an artificial grammar. Participants…

Conventionally, apprenticeship is understood as a linear journey from novice to expert in which "old-timers" mould their successors. This paper challenges the assumptions that expertise is equated solely with status and experience in the workplace, and that all novices and experts, regardless of context, are seen as the same.

This project involved a school psychologist's efforts to train teachers about chronic illnesses. A two-session training presentation was offered and supplemented by materials in written form and a specially designed Web site with links to additional resources. The training was offered to 91 educators in Georgia, United States. Training focused on…

Research has shown the extent of social exclusion among children and young people of Traveller, Irish Traveller, Gypsy, Roma and Showpeople (GRT) communities, in terms of education, health, and accommodation, and that many mainstream services have little experience of working effectively with these communities. The Every Child Matters (ECM) agenda…