An international comparison study investigated the organisation and management of continuing higher education (CHE) in Germany, Finland, France, the United Kingdom, Austria and the United States of America. CHE is compared on the system level (boundaries between traditional study programmes and CHE, linking of CHE and vocational training,…

How to strengthen technician education to meet the needs of the biotechnology industry was the question before the 50 people who participated in the "Educating Biotechnicians for Future Industry Needs" conference from April 28 to 30 in Scottsdale, Arizona. The participants were from higher education, secondary schools, industry, government, and…

This report provides a developmental perspective on what competencies young people need to be ready for college, the workplace, and the transition to adulthood. National hand-wringing about the lack of preparedness of high school graduates for college and the workplace has catalyzed researchers, educators, and policymakers to define the skills and…

In the future, businesses will demand workers with higher-level skills and more education. Community colleges are key providers of career and technical training as well as traditional academic education. These colleges can also play important roles in the one-stop system created by the Workforce Investment Act (WIA), through which a variety of…

This paper is concerned with the relationship between trade unions and learning in the workplace, particularly in relation to the enhancement of worker employability profiles. With the restructuring and modernising of the European steel industry as its context, this paper argues that the organisational and structural features of a sector have a…

This report on the nexus between postsecondary education and workforce development discusses the question of how California's colleges and universities address the state's need for a highly educated and skilled workforce. It includes a detailed review of the systems and their roles, and considers issues regarding how those roles are being carried…

Current business and educational environments are mandating the identification, building, and assessment of specific critical competencies for the workforce. However, traditional approaches to competency analysis are often slow, expensive, and backward looking. This article presents several new computer-aided approaches to competency analysis and…

Firms with the ability to provide superior customer service can accrue significant competitive advantage and research suggests that frontline service employees' (FLSEs) actions have a considerable influence on the success of service operations. Yet, the high level of customer defections consistently attributed to poor and indifferent service…

The American Association of Community Colleges' (AACC) Plus 50 Initiative is a three-year initiative launched in June 2008 and funded by The Atlantic Philanthropies. It was created to support a pilot group of two-year institutions to develop or expand campus programs that engage plus 50 learners. The initiative focuses on three types of…

This annual report shows the breadth and scope of the work achieved on behalf of the students across New Mexico. This document is a reflection of the commitment from the higher education and public education communities as well as that of the New Mexico Higher Education Department to further educational and professional opportunities for every…

On July 28, the Governor signed legislation making significant revisions to the 2009-10 state budget. The revised budget allocates $85 billion in State General Fund spending, down from the $92 billion in the budget approved by the Governor and Legislature in February. This budget revision also captures some savings from the just-completed 2008-09…

The purpose of The Arizona Long-Range Strategic Educational Technology Plan is to map the future of the "education support systems" necessary for Arizona's children to succeed in today's world. The plan details goals and strategies for policy makers, the State Board of Education, the State Department of Education, Institutions of Higher…

Postsecondary noncredit education has become increasingly common; many community colleges now enroll more noncredit than credit students. Much of the growth has occurred in workforce instruction and contract training, programs are noted for their role in meeting shifting workforce demands and providing skills in a way that is flexible and…

The America COMPETES Reauthorization Act of 2010 (Public Law 111-358) was put in place to invest in innovation through research and development, to improve the competitiveness of the United States, and for other purposes. The table of contents for this Act is as follows: (1) Sec. 1. Short title; table of contents; (2) Sec. 2. Definitions; and (3)…

This paper examines two empirical studies that used online surveys to collect data to measure satisfaction in job training and workforce development. A description of each study, findings related to response rate, the processes used in online survey development and implementation, as well as recommendations for the future use of online surveys…