Focuses on the large and increasing number of older widows available for human service work within the hospice movement caring for the dying and bereaved. Suggests widows possess an empathetic readiness for work in this human service field, and become both beneficiaries and benefactors of their service efforts. (Author)

Instructional and motivational techniques that have been successful in conducting citizen workshops on the Navajo Reservation are presented. These include showing planning as an integral part of Indian life, teaching map-reading skills, and starting with the familiar and building toward the abstract. (DS)

Job enrichment and morale building should begin with new employee orientation. The systematic orientation program outlined here ensures that individual needs for self-esteem can be reconciled with organizational goals, and provides the basis for satisfying employer-employee relationships. (SK)

A training course for negotiators is presented, based upon models of learning processes, negotiation behaviors, and learner expectations. Course structure, the importance of practice and feedback, the place of concept formation, and evaluation are discussed. (SK)

Youth trained in generic coping skills rated their own gains in knowledge and skills as larger than those of the controls. The coping skills training contributed to their employment and helped reduce dropping out of school. (Author)

The author reviews the contributions of the previous authors (EC 124 952-960) who emphasized self-instruction, self-assessment, and the more complex problem solving cognitive skills in teaching exceptional children. (PHR)

A study investigating the discrimination abilities of two crib-bound, cerebral palsied, profoundly retarded females demonstrates the importance of individual differences among such children and suggests that discriminative responding may be demonstrated by at least some profoundly retarded children, particularly if distributed practice is employed…

Recommendations are made for improving certification standards for programs providing training in cardiopulmonary resuscitation (CPR). Training techniques, cost effectiveness, and teachers for CPR programs are discussed. (JD)

Reports on the development and implementation of a network of trainer-change agents to improve the quality of services delivered by a state mental health system. The conceptual framework and the central change effort, a training-of-trainers strategy, are described in detail. (SK)

Among the topics covered in this small-meeting planning primer for trainers are choosing facilities (resorts, hotels, conference centers), pre-meetings for site inspection, negotiating with the facility and getting agreements in writing, selecting food and beverages, and travel and logistics. (MF)

Describes a pilot program that provides basic communication skills and assertiveness training in a supportive group environment and addressed some of the problems of battered women. The women who participated in the program reported that they had been helped. (RC)

In Japan, learning through experience is incorporated into new employee training programs to help prepare employees mentally, physically, and emotionally for the increasingly complex challenges of corporate life. Discusses the year-long training program, corporate handbook revision, work experience, and physical and mental discipline. (CT)

Explains how to design training programs in which the trainer and the work group collaborate on designing a program that produces agreed-upon behavioral changes in employee performance. The modified critical incident technique is a diagnostic tool which provides information concerning the cost effectiveness of education and training programs. (CT)

Although all treatment groups performed significantly greater than the control group on interview performance, there was no significant difference between the five conditions. The use of additional equipment and experiential training did not show superiority over a purely didactic approach in training disadvantaged college students. (Author)

Team approach methods in providing rehabilitation services are reviewed and a training method for rehabilitation teams is described, based on experience in a vocational rehabilitation facility for the mentally retarded. Practical suggestions for constructive team functioning and facility research results are also presented. (MF)