This document contains two reports from a poster session on new ideas and models in human resource development (HRD). The first presentation, "Two-way Customer-Service Provider Cycle" (Harriet V. Lawrence, Albert K. Wiswell), discusses a two-way supply cycle model that illustrates relational issues in customer service, including needs…

The Families Matter series of papers from the Harvard Family Research Project advances the concept of family-centered child care, advocating an approach to early childhood education that addresses the development of the child and family together. Grounded in family support principles, which build on family strengths and work from a community's…

Describes a computer-based education program that was developed at the University of Central Florida to train students and teachers in grades seven and above in how to use CD-ROMs. The development of different versions of the training program for different microcomputers is described, and an evaluation of the program is discussed. (Eight…

The special educational needs of business information managers are identified, and training methods and courses designed to meet those needs are discussed in eight articles. A review of the literature of business information education is also presented. (CLB)

Describes study that examined the effects of embedded questions and review frames on learning from computer-based instruction as well as the effect of perceived need for training on performance. Experimental and control group treatments for management training are explained, hypotheses tested are presented, and results are analyzed. (24…

Addressed are the history, methodology, and instructional benefits of self-instruction video as a component of speechreading instruction with adolescent and adult hearing-impaired individuals, focusing on: factors in video lesson design, advantages of various hardware alternatives and computer-assisted learning, instructional evaluation methods,…

Describes the Online Journal Access Citation (OJAC) project developed with the British Columbia Electronic Library Network and Simon Fraser University to demonstrate the feasibility of an electronic document delivery system. Topics discussed include publicity, training, and documentation; telecommunications; effects on regular interlibrary loans;…

Explains how a learner-centered approach works on "Talkbase," an eight-week workshop in language and technology. This article describes how participants coped with a new educational experience in which participants carried out tasks, learned through active investigation, developed concepts and skills and gained confidence to express…

Describes a study that investigated the effect of motivational variables on task persistence and performance in Navy technical training by giving students problems in a self-paced computer simulation game or drill with variable or fixed payoff points. Student responses to an evaluation questionnaire are discussed. (14 references) (LRW)

Discusses factors to consider in identifying and accessing appropriate data sources for environmental chemical information and describes three training programs for end-users: (1) a course on retrieval of information on dangerous substances; (2) a seminar on German offline databases on chemicals; and (3) a workshop on the Information System for…

A professional development project was designed to support teachers in planning communication interventions with students having moderate/severe mental retardation. Special emphasis was on systemic and personal factors in adopting change and on training activities to foster application of skills. A program evaluation instrument focusing on teacher…

Nineteen people (ages 11-21) with profound mental retardation and multiple handicaps were given visual stimulation in a blacklight environment. Results indicated that students performed better under conditions of blacklight than normal light for tracking and reaching, as the blacklight removed distracting stimuli and exaggerated critical features.…

Describes a method used at Boston College (Massachusetts) to teach graduate students how to teach. Graduate students present a course prepared by a faculty member resource person. Makes extensive use of learning groups in the classroom. Observes groups help relieve teaching stresses and method provides a helpful transition from teaching assistant…

This article describes common forms of relaxation training that can be used with at-risk or exceptional students in remedial, special education, or regular settings. In addition to reviewing salient research assessing the effects of relaxation training on reading achievement, attention, hyperactivity, impulsivity, self-concept, stress, and…