Professional standards of practice for Chief Diversity Officers (CDOs) urge them to enhance institutional functions while leveraging education to build institutional capacity, but CDOs experience varying outcomes in their work. The current literature is limited with respect to how CDOs facilitate diversity learning and development experiences for…

Meeting today's prospective college students where they are is key to staying ahead of current enrollment challenges. Understanding which messages resonate with which students and at certain parts of the enrollment funnel helps to ensure institutions are getting the right message, to the right student, at the right time in their journey. By…

This classroom study evaluates the effectiveness of pre-teaching communication strategies before learners undertake an information-gap speaking task. A convenience sample of 67 first-year students taking mandatory English classes at a private Japanese university was subject to one of two instructional approaches. The experimental group (n=37)…

This dissertation research is a case study centered on graduate student responses to eight (8) risk and crisis emails sent from two (2) University of Minnesota leaders delivered between February 2020 and August 2021. The study joins conversations about technical communication, risk, and crisis communication, as well as advancing work on digital…

In this collaboratively written article, we share what we have learned in our over decade-long partnership working across social and institutional boundaries, including: the right for students to be taught through a strength-based perspective; the necessity of communication between schools and communities; and insights into how educators can…

Purpose: This study explores prospective classroom teacher (PCT) question types and their role in initiating productive student-led talk. Design/Approach/Methods: This study is a naturalistic inquiry focusing on the structure, nature, and productivity of PCT questions using data collected from 24 fourth-grade (exit-level) PCTs. Video-based data…

Context: Clinical immersion experiences allow students to gain firsthand, authentic experiences to help them successfully matriculate into the profession. Preceptors supervise athletic training students during these experiences and are critical in the student's clinical competence development. It is important to understand their needs to help…

Against the backdrop of internationalisation and growing attention to intercultural experiences in tertiary education, this mixed-methods study examined, in part I, language learning benefits reaped by active participants in intercultural activities. As English is widely used for communication among multilinguals, part II of the study focused…

The purpose of this study was to investigate the perspectives of school psychologists who had experience working with linguistically diverse speaking families in special education. The focus was on their experiences communicating and collaborating with these families as well as their training backgrounds. The study aimed to explore the training,…

Several studies have explored the uses and benefits of social media hashtag communities in higher education… Yet, more research is needed to examine communication structures and strategies for personal branding in educational social media hashtag communities. In other words, to understand the dynamics, characteristics, and strategies for faculty,…

Teachers play a key role in communicating with parents to support student learning. One of the more challenging aspects of this role for teachers is having a difficult conversation with a parent about their child. Difficult conversations, when needed, are best accomplished face-to-face incorporating effective communication skills to promote a…

Aided conversations differ from spoken ones in their transitions between turns and symbols because seeking and choosing symbols takes more time than speaking words naturally. This study adopted the concepts and principles of conversation analysis (CA) to analyze the transitions between symbols during the construction of aided turns. The data was…

Children in medical facilities encounter systemic barriers to education despite legal mandates. This study aimed to enhance educational opportunities by addressing inconsistencies through research-based strategies. The study adopted a dual strategy, positing that proactive organizational readiness measures alongside the implementation of an…

The COVID-19 global pandemic highlighted the dire need for institutional leaders to implement robust crisis communication strategies. Institutions risk damaging their reputation and relationships with constituents if their communication falters during a crisis. The purpose of this holistic single case study was to explore the appearance of the…

In this article, we present a witty and relevant resource for students to learn and apply communications concepts to assess barriers to communication and tactics for overcoming such barriers. Leveraging the humor of a classic Abbott and Costello comedy routine, we challenge students to analyze the clip and to identify best practices in…