Purpose: Quality management systems are being used more frequently in educational institutions, although their application has generated a certain amount of disagreement among education experts, who have at times questioned their suitability and usefulness for improving schools. The purpose of this paper is to contribute to this discussion by…

Often, users of information systems (both automated and manual) must analyze those systems in a "black box" fashion, without being able to see the internals of how the system is supposed to work. In this case of business process outsourcing, an insurance industry customer encounters an ongoing stream of customer service issues, with both…

Intercultural telecollaboration allows for a radical change in language education. New technologies enable learners of different languages and cultures to practice their intercultural skills. Teachers no longer need to design "fake" role-plays to develop interaction in the target language. Above all, teachers have the possibility to…

The research examines further education (FE) students' engagement with virtual learning environments (VLEs) and, in particular, the barriers that may affect the students' access and use of Moodle. To date, existing research related to VLEs has been conducted primarily within higher education (HE) contexts. In contrast, this study explores the…

Discovery layers provide a simplified interface for searching library resources. Libraries with limited finances make decisions about retaining indexing and abstracting databases when similar information is available in discovery layers. These decisions should be informed by student success at finding quality information as well as satisfaction…

How do we close the gap between the lack of academic experience incoming students have--with the expectation that students know the rules of writing and taking exams? Academic integrity (AI) is essential in post-secondary academia yet insufficient time is allocated to teaching and practicing its concepts. Talks at orientation, lectures in the…

In the current study, the researcher investigated if there was a significant difference in Texas English Language Proficiency Assessment System (TELPAS) reading scale scores between English as a Second Language students who were instructed using the System 44 program and students who were instructed in a more traditional setting. The current study…

This report presents a summary of the findings of fiscal year (FY) 2017 Head Start monitoring reviews, fulfilling the reporting requirement in Section 641A(f) of the Head Start Act. It highlights the enhancements made to the FY 2017 monitoring review system, summarizes grantee review outcomes, and describes the types of findings most commonly…

Information Technology professionals and other knowledge workers rely on their ability to extract data from organizational databases to respond to business questions and support decision making. Structured query language (SQL) is the standard programming language for querying data in relational databases, and SQL skills are in high demand and are…

Writing is a basic skill in language and believed to be the hardest one to teach and learn (Walters, 1987) as the writer must transcribe his/her thoughts while maintaining control over a number of aspects varying from word choice and spelling to overall text structure and layout. In addition to its multifaceted nature, writing requires a huge…

The School of Science and Technology of "Yashwantrao Chavan Maharashtra Open University (YCMOU)" has proposed to offer "Web Based Live Teaching Learning Support" from "real" teacher, with "Live Virtual Online Class (LVOC)" integrated with "Learning Management System (LMS)" for all courses of all…

Three Precision Agriculture Data Management workshops regarding yield monitor data were conducted in 2014, reaching 62 participants. Post-workshop surveys (n = 58) indicated 73% of respondents experienced a moderate to significant increase in knowledge related to yield monitor data usage. Another 72% reported that they planned to utilize best…

Purpose: The purpose of this paper are twofold. First, to disclose whether accounting students who participate more in online activities proposed by the teacher achieve better learning outcomes. Second, to identify which virtual learning activities achieve improved outcomes. Design/methodology/approach: Data mining is a computer-based tool devoted…

Reference librarians are constantly balancing their reference duties against other duties, for example, collection development and departmental liaison. The author works as a reference librarian at Texas A&M University-Commerce Libraries in Commerce, Texas. The university has approximately 11,000 students, a large number of whom are…

This article examines the way the College of Nursing and Health Sciences at Barry University in Miami Shores, Florida, responded to the need to educate certified registered nurse anesthetists by incorporating educational technology into program delivery without compromising integrity and quality to meet market demand. The article discusses…