This guide summarizes the coverage of public employees by state labor relations laws. For each state, the guide describes legal provisions, current situation, and current legislative activity. The report also includes data on population, public employment, work stoppages, and state revenues and expenditures. Agencies useful in gathering and…

This report describes a joint effort by the California Community Colleges and the University of California at Los Angeles in producing a conference entitled, "In-Service Education in the Public Service." The purposes of the conference were to encourage counselors to: (1) further their knowledge about public service career opportunities,…

The New York Telephone Company recently improved its customer relations through the development of a transactional analysis training program for its employees. The program's four phases are described. (Author/BP)

Discusses judicial standards requiring labor unions to provide "fair representation" of their individual members in the private sector and compares them with judicial standards governing union behavior in the public sector. Focuses on U.S. Supreme Court decisions involving private sector unions and state court decisions affecting the…

This paper summarizes a stream of research aimed at developing and validating a measure of employee commitment to work organizations. The instrument, developed by Porter and his colleagues, is called the Organizational Commitment Questionnaire. Satisfactory test-retest reliabilities and internal consistency reliabilities were found. (Author)

Examines organizational information management and the notion of information richness--that phenomena by which certain individuals are better able to acquire, process, and utilize information than others. Based on an analysis of research findings, some tentative hypotheses relating management and organizational information richness are suggested…

Focus on general question of whether Congress has the constitutional power to enact some type of legislation guaranteeing state and local employees the right to engage in concerted activities. Available from Business Manager, Capital University Law Review; Columbus, Ohio 43209; $14.00 annually. (Author)

Part of a broader investigation into possible differences in the decision-making process between management in the public and private sectors, this analysis focuses on identifying differences in attitudes that may exist between public and private administration where risk assumption in managerial decision-making is concerned. (Author/MLF)

Outlines current practice in resolving grievability/arbitrability disputes that arise in the federal sector. (Author)

This paper addresses the special situation of the female administrator, her perceptions of membership in the work group and organization, and how these conceptions may reflect her sense of efficacy and impact on the organization. (Author)

Too often basic employee needs go unmet due to poor human relations practices and ineffective work management techniques. Managers can avoid the common mistakes listed, and meet the needs identified in this report by restudying basic management concepts. (JMD)

Summarizes results of a study to evaluate the effectiveness of the training programs and courses offered by Staff Development Services, Civil Service Commission of Ontario (Canada). Questionnaires completed by participants and their supervisors indicated that the courses are effective in all areas evaluated. (MF)

Thirteen ideas from the NACUBO-U.S. Steel Foundation "Cost Reduction Incentive Awards" of the past three years are presented. Among them are: Rochester Institute of Technology's employee assistance plan (counseling for drug or alcohol abuse or family or financial problems); and Duke's Consolidation of duplicating services. (Author/LBH)

The status of collective bargaining among those government jurisdictions and organizations where bargaining remains uncommon is examined. Some potentially dangerous assumptions are reviewed and the role to be played by public institutions is cited. (LBH)

California State University, Northridge, juniors, seniors, and alumni with certain academic majors were surveyed to assess demand for and interest in the establishment of an MPA program at CSUN. Women expressed interest in a government career and in education for public service with about the same frequency as men. (JEL)