Stress in organizations continues to be of interests to researchers in industrial psychology, organizational behavior, and human resources development. This study examined the effects on stress of an individual's social support and hardiness in a work environment. Subjects were 90 employees of an industrial firm and 50 undergraduate students who…

Recent research on organizational turnover has examined the validity of the turnover decision process, in particular, the model of employee turnover proposed by Mobley (1977). This study followed-up on a previous (Kerber and Campbell, 1986) study of new employees of a large computer company in which participants completed a questionnaire that…

A 1981 survey showed that while racial minorities made up 15 to 20 percent of the population of Toronto, Canada, the Toronto Board of Education had only 7.9 percent minority employees. In 1987 another survey was completed to determine if the representation of visible racial minorities had changed. This document is the first part of a two part…

A backlog of applicants for civil service positions and a work overload on selection and classification specialists at one civil service office prompted a study of the usefulness of a job-person match for personnel selection. An instrument measuring applicants' match to a large number of professional and technical jobs within a state civil service…

Shared-work compensation (SWC) can provide a method whereby layoffs and unemployment may be avoided by reducing all workers' time. As compensation, workers receive a comparable percentage of their unemployment insurance benefits. Although Western European countries have used work-sharing programs and Canada has implemented an experimental SWC…

Since the Hawthorne Studies gave birth to the human relations approach to management, employee motivation, defined as an intervening variable(s) that accounts for factors within an individual that arouse, maintain, and channel behavior toward a goal, has been of much interest. An attempt was made to replicate the factor structure of the Wherry and…

This report demonstrates the feasibility of covering a large number of classes in a single study that has both classification and selection applications. A job analysis of clerical and administrative positions in the Government of the U.S. Virgin Islands was accomplished by means of a single questionnaire comprised of 264 items of the following…

A supplement to an earlier-published volume on bargaining tactics, this document presents specific tactics that can be used in the course of public sector collective bargaining to further management's pre-established negotiating strategies. All the tactics suggested are drawn from the author's personal experience as a public sector labor…

On-the-job experience is used to build management skills in the Federal Government. (Author)

This monograph was prepared as an initial effort in development of a body of material for training public sector managers. It sets forth the basic principles of grievance arbitration covering discipline in the public sector. Major sections are devoted to the topics of just or proper cause for discipline, due process, the nature of discipline, and…

The stated objective of this paper is to keep the Black administrator out of court by creating an awareness of legal pitfalls: the discussion is divided into four sections--a brief overview of some of the functions of administrators and administrative agencies, sharing information with the public, the use of discretion, and limitations of the…

The focus of this testimony, presented before a public hearing of the New York City Commission on Human Rights in May 1974, is on the issues that the Puerto Rican Legal Defense Fund has been involved in over the past couple of years; litigation has been pursued against both school segregation and barriers to public employment against Puerto…

This testimony, by the president of the Municipal Employees Union before a public hearing of the New York City Commission on Human Rights in May 1974, emphasizes that occupational categories segregate its membership and discusses the unions' efforts to relieve a segregation that imposes mainly upon black and Puerto Rican citizens the lowest…

Chapter 7 in a book on school law traces the development of the legal doctrine of the Duty of Fair Representation. The "duty" resulted from judicial rulings by the U.S. Supreme Court to fight discrimination in railroad workers' unions. Other cases followed and the court expanded the doctrine of fair representation beyond racial…

Research suggests that higher level jobs are more likely to contain the essential job characteristics needed to cue achievement motives in high achievement workers. A comparison of university administrators and maintenance workers confirmed that the higher the level of the occupation, the higher the morale of the worker. However, no significant…