This article investigated whether cynicism and depersonalization are two different dimensions of burnout or whether they may be collapsed into one construct of mental distance. Using confirmatory factor analyses in two samples of teachers (n = 483) and blue-collar workers (n = 474), a superior fit was found for the four-factor model that contained…

This study examines affective commitment to employing and client organizations among long-term contracted employees, a new and growing employment classification. Drawing on organizational commitment and social exchange literatures, we propose two categories of antecedents of employee commitment to client organizations. We tested our hypotheses…

This qualitative study of graduate employee unionization seeks to explore the critique graduate student organizers have of the contemporary academy. The number of unionized graduate employees has increased by 175% since 1990; close to 40,000 graduate employees are now unionized. Data were collected using a multisite case study approach, a method…

During the past three decades, empirically supported strategies have been demonstrated for the training of competencies - highly specific skills and behaviors that are needed to complete a critical job task. The present article reviews several examples of competency-based training in human service programs and provides guidelines for the…

In this study, 5,257employees provided upward feedback ratings for 759 target managers who had the option of having their subordinates rate them using a traditional paper-and-pencil (opscan) response mode or using the company's intranet. Preliminary analyses showed mean online ratings were more favorable than were mean paper-and-pencil ratings (d…

Both work and leisure are essential for well-being. Yet the ways in which we conceptualise work, leisure and well-being are in flux, reflecting, in part, the changing societal, economic and community contexts in which work and leisure take place. This paper first discusses the contested nature of work and leisure in relation to well-being, and…

There is an established body of research on the effectiveness of comprehensive substance abuse prevention strategies in higher education. There is relatively little research, however, on the characteristics and job functions of prevention professionals and their effectiveness. This study was designed to examine the characteristics of professionals…

Progress in understanding and developing effective responses to work-related stress has been elusive, patchy, and inconsistent. The reasons for this are reviewed, and the inadequacy of traditional stress management techniques and organisational interventions to tackle it are examined. Although necessary, clinical responses to distressed…

Outsourcing can involve the forced transfer of employees to another organisation. During or after the transfer they may find their jobs have changed or go through a process of downsizing. They also often have to maintain a relationship with their previous employer as they continue to work on joint projects. In this paper we review relevant…

Purpose: As part of the European continuing vocational training survey, this paper aims to give an overview of the evolutions in continuing vocational training (CVT) in Belgian companies, by comparing both the results of the survey of 1994 and those of 2000/2001. Design/methodology/approach: In Belgium 1,129 companies took part in the survey of…

On June 2003, the University of North Carolina at Chapel Hill (UNC) faced a frightening crisis when an employee was diagnosed with Severe Acute Respiratory Syndrome (SARS). In this article, the author looks back and identifies four factors that enabled the university to navigate this crisis. These factors were: (1) leadership at every level; (2)…

Plateauing research often reveals a negative relationship between job content plateauing (i.e., lacking challenge in one's job) and work attitudes. This study explores situations where job content plateauing is associated with fewer negative work attitudes, revealing role ambiguity (i.e., being unclear about job duties and responsibilities) and…

A field experiment of ninety-six employees tested a model of the relationships among dispositional learning orientation, self-efficacy, goal orientation context, and declarative knowledge. Specifically, the model predicted positive influences of task-specific self-efficacy (pre- and mid-training) and declarative knowledge in the relationship…

University-industry research and development links are commonplace. They offer many mutual benefits and have led to the development of significant outcomes. In the main, such linkages are in fields such as science and technology, not in research and development in workplace literacy. This article reports on a collaboration between university…

Motivation is an important element required for learning. Educators have a variety of instructional media and teaching formats available to present information. Selecting a medium that motivates learners is an important consideration. This study compares the effect of different media on learners' motivation to learn. Through the use of a survey…