This article describes the outcomes of a needs assessment concerning current training needs and performance targets for non-degreed employees in the food industry. Focus groups were used to gather data from 5 food-processing companies: a fresh vegetable company, a canned vegetable company, 2 snack food companies, and a meat company. Focus group…

Office managers face an increasing array of job responsibilities in today's business environment. To prepare new office administration employees and managers, educational institutions must maintain a progressive curriculum to meet position demands. Using a population of members of the Association of Professional Office Managers, this study was…

Epistemological beliefs are fundamental assumptions about the nature of knowledge and learning. Research in university contexts has shown that they affect the ways and results of student learning. This article transfers the concept of epistemological beliefs on workplace learning. The basic assumption is that employees epistemological beliefs…

This paper compares the findings of two studies, conducted in 1998 and 2004, of academic staff in British universities. It examines the stability over time of working hours, specific work stressors and levels of psychological distress. Comparisons are also made between the levels of psychological distress currently reported by academic staff and…

This sixth article in the Performance Technologist's Toolbox series focuses on the critical incident method of data collection. Critical incidents are narrative descriptions of important events that occur on the job and how employees behave in those situations. Critical incidents document the work context, the specific situation that arose, the…

The present study investigated theoretically and empirically derived similarities and differences between the constructs of enduring happiness and self-esteem. Participants (N = 621), retired employees ages 51-95, completed standardized measures of affect, personality, psychosocial characteristics, physical health, and demographics. The relations…

This study explored the factors that contribute to a successful work experience for employees who are visually impaired from the perspective of employers. The employers who were interviewed emphasized the dual responsibility that employees have to empower their own success and that employers have to enable the employees' success. In addition, an…

Businesses have dealt with substance abuse in different ways. Some organizations have established Employee Assistance Programs (EAPs) to address these problems. One large national company chose to fire employees with positive drug screens, offer them EAP services, and then consider them for rehire after treatment. A study of performance records…

Traditionally, employment research related to people with disabilities has largely targeted the "supply-side"--employee-focused studies of personal and environmental factors that influence employment. These include age and gender, degree of impairment and work history, and access to housing, transportation, and health insurance. Although…

Purpose--The purpose of this article is to explore the impact of life cycle stage, specifically parenting stage, on work-family conflict among working parents to determine whether discernible differences are evident among those individuals at the early stage of their parenting cycle compared with those with older children.…

For the thirty-sixth year, the Research and Theory Division of the Association for Educational Communications and Technology (AECT) is sponsoring the publication of these Proceedings. Papers published in this volume were presented at the annual AECT Convention in Anaheim, California. The Proceedings of AECT's Convention are published in two…

An objective of the Department of State's Foreign Service Institute (FSI) in its agenda for change is diplomacy for global competitiveness (DGC). For the language school, this means training to enable students to actively and skillfully represent the United States abroad, take leadership roles furthering U.S. competitiveness, understand the target…

Wages and salaries are influenced by many factors, including the employer's perception of the productivity and the availability of workers with different levels of education. They are also affected by economic conditions in the industries that typically employ workers with different levels of education. The ratio of annual earnings of high school…

The Advisory Committee on Federal Workforce Quality Assessment was chartered to examine various work force quality assessment efforts in the federal government and provide advice on their adequacy and suggestions on their improvement or expansion. Objective data in recent research suggested that a universal decline in work force quality might not…

Attention has been focused on critical shortages of information technology professionals. These shortages have begun to affect the ability of state and local governments to perform core operations, meet new agency program needs and support the development of new enterprise-wide capacities. The shortages are not expected to disappear any time soon.…