A study of records for 1 large U.S. company revealed that employees with positive drug screens were fired, whereas workers who self-disclosed drug/alcohol problems remained employed. Both groups were offered substance abuse intervention, and some previously fired workers were rehired after they received treatment. Accident results showed that…

Many federal laws, such as Title VII of the Civil Rights Act of 1964, have enabled women and minorities access to the workplace. These same laws have mandated that employers prevent discrimination against women and minorities, yet when employers utilize various strategies for eliminating discrimination in the workplace, they have found themselves…

This study compares the efficacy of interactive video (ITV) delivered instruction to traditional course instruction in three distinct learning environments: traditional face-to-face format, ITV host (instructor present), and ITV distant (instructor not physically present) sites. Data were obtained from a half-day professional development course…

This document, part of the Clinton Administration's "Reinventing Government" initiative involving a long-term, significant revamping of the federal bureaucracy, presents a comprehensive set of published customer service standards for the United States Government. It presents more than 1,500 standards representing commitments from more…

An investigation of the process for career progression in the federal white-collar work force examined the nature and extent of any barriers women may confront in that process. It included data from three sources: U.S. Office of Personnel Management's Central Personnel Data File; 19 focus groups with 144 senior level and senior executive men and…

Seven workplace education projects funded in the first year of the Massachusetts Workplace Education Initiative are reported. This report includes both general observations and specific information in case studies of the projects. Overall information is provided on students served, the importance of partnerships, the emphasis on…

In December 1993, a Syracuse University (New York) School of Information Studies team conducted seminars with two groups of Internet users interested in the availability of federal government information over the Internet. Respondents were 76 participants at a conference on government sources on the Internet and 86 middle and senior managers from…

The teaching of literacy, primarily to second language learners, in the Vancouver, British Columbia, Municipal Workplace Language Training Program is examined. The program arose out of reports to the city's Equal Employment Opportunity (EEO) program about language difficulties among workers who couldn't pass tests required for promotion or…

This booklet, one in a series on aviation careers, outlines the variety of careers available in airports. The first part of the booklet provides general information about careers at airports, while the main part of the booklet outlines the following nine job categories: airport director, assistant airport director, engineers, support personnel,…

In order to determine whether business software packages (word processing, financial management, data management, graphics, statistical, or multi-functional integrated software packages with business applications) are effective tools for public service professionals (educators and government workers) when applied directly to individuals' daily…

This book is designed to provide readers with an in-depth understanding of the 16 skills that employers believe are workplace basics. Part One centers on the economic importance of the 16 skills and provides a theoretical basis for why these skills are important. Part Two discusses the foundation skill, learning to learn, on which all other skills…

Proceedings from a conference entitled "Women Moving Forward: Improving Florida's Economy through Leadership, Power and Influence" are presented. The 1979 statewide conference, which brought together leaders from industry, government, education, and the communities, was designed to promote the social and economic needs of women. Contents…

Problems relating to cooperative efforts between universities and government are considered, and an approach used in the Kellogg Public Service Research Program at the University of California, Davis, is described. This program facilitates collaborative research on policy issues and also information dissemination between the university and public…

Issues concerning equity in postsecondary education are examined with respect to students as well as institutional employees. A list of individual characteristics and circumstances that can relate to equity issues is presented to aid college administrators analyze and identify equity target populations applicable in the institution. The major…

Tuition aid plans that are contained in negotiated labor contracts covering one thousand or more workers were analyzed to describe their characteristics, identify barriers to worker participation, and recognize the benefits of giving employees financial aid to pursue courses offered on or off company or union premises. Procedures included a review…