The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

Although U.S. corporations rely heavily on merit pay programs to distribute pay increases to their employees, many undergraduate students, even those who have held jobs, lack exposure to merit pay programs until they take their first human resource management course. The exercise gives students an opportunity to experience how organizations make…

This article explains an activity that can be conducted to form teams in university business classes. It allows students to actively participate in the team selection process and learn valuable human resource management skills. Students are placed in the role of hiring managers. They have to identify the skills and characteristics needed to…

This paper examines relationships between teaching ratings and research ratings of business professors. The analysis uses matched data on teaching and research performance for 300 business professors across 104 United States universities. The analysis utilizes teaching data from ratemyprofessor.com (RMP) and research data from Social Science…

Both assessment and feedback have a vital impact on students' learning. Using computer-based assessment (CBA) with constructive and prompt computer-based feedback (CBF) reduces the attainment gap of the new generation of digital students. Action research methodology was employed to explore students' view of utilising CBA and/or CBF in teaching and…

China has a long history of education and its educational administration system can be traced back to more than 2,000 years ago. This article focuses on the development of the educational administration system in China through a series of laws, regulations and policies, arguing that China's current educational administration system-the State…

An instructional leadership program (ILP) has offered education and support to three cohorts of educational leaders in Nova Scotia, Canada, amounting to approximately 130 participants. Quantitative and qualitative feedback from a convenience sample (n = 90) suggests that the ILP offers an extremely useful practical program; in fact, 95 percent of…

Reform initiatives have challenged community college leaders to reconsider what is right and wrong while also challenging our organizational cultures, advancing a new understanding of our mission, and forcing us to reconsider how we engage in the work of educating a public that needs us now more than ever.

Businesses and employers look for graduates who could collaborate and work effectively in team projects. Consequently, it is important to introduce, train and develop collaborative skills in students at different levels to prepare them to meet the labour market needs. This action research introduced group activity in finance course to improve the…

There are national, state, and institutional efforts to increase the completion rates of students enrolled in higher education institutions across the United States. This manuscript describes how one community college developed a total institutional commitment approach that became very successful in terms of significant Associate Degree and…

This chapter explores the issues of transition from an administrator to faculty. This exploration includes considerations of various types of faculty positions available in higher education, institutional culture, and tenure and promotion expectations.

Interest in the role of visual literacy within education has grown significantly over the last 50 years. Many scholars maintain that living in an image-rich culture in the twenty-first century requires preparing visually literate graduates who are capable of a critical reading and understanding of visual texts, as well as constructing images…

This paper examines the role of normative ideals in contemporary critiques of the university. It begins by suggesting that the normative ideal of the university advanced by Immanuel Kant in "The Conflict of the Faculties" is particularly relevant to current critiques, as exemplified by a manifesto produced at the University of Aberdeen…

The use of business simulation games plays a crucial role in teaching and learning even though it has been used for 60 years since the modern business simulation games started in 1955. Even previous studies have demonstrated the effectiveness of business simulation games used in teaching and learning; however, the major concerns that need to be…

Mental models and cognitive maps have been used in college business education as an instructional design technique, assessment tool, and learning strategy. The authors propose a novel use of mental models and cognitive maps as a device to elicit students' challenges in learning the domain knowledge of a course. Such usage is illustrated in a…