Two distinct but related studies are reported, both investigating linguistically- and culturally-based communication problems between service providers and service seekers in Australia. The first examined language problems occurring in naturalistic situations involving a public servant and a client within three public agencies, the departments of…

In Denmark, suppliers of continuing training constitute the point at which the sources of finance meet the people who receive continuing training. On the basis of this close connection between training suppliers and the financial sources behind them, continuing training activities can be subdivided into these five categories: (1) continuing…

The identification of strategies for the improvement of individual and organizational effectiveness is the purpose of this task force summary report. Methodology involved passive and active needs assessment techniques. Over 200 New York State Education Department employees voluntarily participated in quality circles, the active component, and a…

The collective bargaining agreement between the State of California and California State Employees' Association (CSEA) Bargaining Unit 3, representing all employees in education and library services, is presented covering the period July 1, 1985 through June 30, 1987. The 23 articles cover the following: recognition; CSEA representation rights;…

This paper reports progress on the development of improved measures of income and poverty by accounting for differences in living costs between regions, and on the tracing of relationships between natural resources and income; a reviewer's comments conclude the contents of this workshop collection. The overview describes how a measure of income…

Several federal laws that address the issue of sex equity in education and employment do so in part by placing personnel in official and advisory positions at the state and local level to effect equity. In vocational education, Public Law 94-482 mandates vocational education sex equity personnel (in most states entitled "sex equity…

EMPLOYMENT AND CONTINUING EDUCATION OPPORTUNITIES IN WASHINGTON ARE OUTLINED FOR COLLEGE EDUCATED WOMEN WHO HAVE LESSENING FAMILY RESPONSIBILITIES AND WANT TO RETURN TO SCHOOL, DISCOVER NEW AREAS OF VOLUNTEER SERVICE, OR FIND A SUITABLE PART-TIME OR TEMPORARY JOB. PAID AND VOLUNTEER JOBS IN GOVERNMENT, THE ARTS, LANGUAGES, LIBRARIANSHIP, HEALTH…

This packet contains the instructional materials necessary for presentation of the seventh of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on capital facilities planning in local government finance. Capital facilities planning encompasses…

This packet contains the materials necessary for presentation of the third of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The management by objectives module presents a framework for identifying, integrating, monitoring, and evaluating the goals and…

This packet contains the materials necessary for presentation of the second of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on issue papers which are first phase studies to be used as foundations for more extensive policy and program…

Representatives of employers' and workers' organizations from 16 member countries met to analyze the problems of facilitating adjustment to geographical and occupational changes, to discuss their experience, and to study the type of overall program needed in this field. The report contains (1) an introduction to the Seminar by Solomon Barkin, (2)…

The guide, developed to assist those involved in implementing career education programs concerned with public service occupations, contains the basic instructional material recommended for the area of social and economic services preparation. The units described are: (1) social service agencies and programs, (2) why people behave as they do, (3)…

The implementing regulation for Title IX of the 1972 Education Amendments establishes detailed criteria for identifying and eliminating sex discrimination in education programs and activities. This document focuses briefly on answers to some of the questions that have arisen around the implementation. The purpose of Title IX is to prohibit sex…

This volume is one of the products that emerged from Project Labor Market, a study financed by the City of New York's Human Resources Administration to investigate the relation between poverty and the job market in New York City. Although focused on that city, the project's specific aim was to determine how a labor market policy could and should…

Current federal hiring problems result in processes that do not meet the needs of (1) agencies in achieving their missions, (2) managers in filling positions, and (3) applicants for a timely, efficient, transparent, and merit-based process. Federal human resources directors from the 24 major federal departments and agencies found time-to-hire a…