This study examines the effects of trainee reactions on perceived training utility and trainee course satisfaction and tests the effect of utility reactions on trainees' satisfaction with training. 171 civil service officers participated in this study. The responses were analyzed using the Partial Least Square Approach of Structural Equation…

U.S. state agencies are charged with addressing the service and support needs of residents with and without disabilities. Undertaking this task effectively requires having familiarity with the array of available disability-related resources and programs--both within and beyond one's own agency. We asked 212 staff from 13 state agencies about their…

Purpose: This study aims to examine customs officers' perception of the role as supervisor before and after completing formal training in practice supervision. Owing to changes in the education of customs officers, their role as supervisors has changed, necessitating formal training. Design/methodology/approach: A questionnaire with three…

Purpose: Existing literature shows conflicting views regarding street vendors in a place. They are considered both positive and negative. Their existence has rarely been examined from a combination of place-making and power theories. This research aimed (a) to identify the actors who transform Borobudur Food and Craft Market and the sources of…

This article presents an approach for teaching policy capacity to civil servants based on a workshop that took place in 2018 under the auspices of the Government of Prince Edward Island's Policy Capacity Learning Series. It argues that workshops which introduce civil servants to the concept of policy capacity can enhance skills-based training and…

Background/purpose: The main problem addressed in this study is the challenge of enhancing public service efficiency and transparency in North Nias Regency, an area with significant geographical and infrastructural limitations. This research was conducted to investigate how human resource education can facilitate the transformation of public…

This study aims to examine the key training factors that significantly impact the learning outcomes of trainees. A comprehensive framework is proposed to investigate the interrelationships among various training components, trainer performance, training usefulness, and their effects on metacognition and learning. Empirical testing of the model is…

This study explores the educational meaning of Songdok in traditional Korean education. Songdok refers to the act of memorizing text completely while reading it aloud; however, in traditional Korean education, it used to symbolize 'learning' itself. Historically, Songdok was regarded in extreme terms: being criticized as low-level memorization or…

This is a concept paper to review the needs of holistic life planning as a new pathway towards retirement preparation. It is based on the review of literature on the importance of this knowledge to fulfil individual successful planning and preparation for retirement. It includes the review on a planning process theory by Friedman and Scholnick…

The purpose of the study was to identify how the updated refresher course influences the civil servants' readiness to promote or restore the reputation of Ukraine in the setting of crisis communication. The study used qualitative methods and tools for baseline analysis of the currently delivered refresher courses for civil servants and…

This article examines how participants in literacy events mediate the validation and legitimacy of official documents. Through articulating the perspectives of literacy as a social practice, paperwork studies, and the analysis of administrative burdens, we argue that the value of official documents is unstable and can fluctuate between valid and…

This study investigated the seamless mobile learning practices of UK government workers at various life stages, to understand how context impacted decisions about how, when and where learning was undertaken. Following Hedegaard, the context was understood as involving settings embedded within institutions. Drawing on analysis of data from public…

The Child Care and Development Fund (CCDF) requires annual inspections of child care and early education (CCEE) providers who operate legally without a license (i.e., license-exempt providers) and receive CCDF subsidies. The purpose of these inspections is to ensure that these providers follow health and safety standards set by CCDF for…

This study sought to understand how cybersecurity professionals in technical U.S. Federal Government (USFG) positions transition into first-time cybersecurity leader roles. The study also sought to explore which leadership competencies were used/developed in this transition and how those leaders gained the knowledge and skills to perform their…

Quantitative research on education and training attainment involving wage data using "Human Capital" theoretical constructs provides insights based on monetary returns. However, similarly determining quantifiable values for the education and training attainment of individual governmental organization employees relative to their…