The purpose of this research was to identify the service factors that influence judgments of customer satisfaction in the academic library/media center. The study, conducted at Florida State University examined the relative importance of these determinants of service quality and compared these results to earlier studies conducted with customers of…

Discusses the responsibilities and opportunities involved with supervising a school library media specialist's internship. Topics include criteria from the sponsoring university program; orienting the intern to the media center; providing them with experience in all of the library operations; and working with teachers, students, the principal,…

Presents a selected annotated list of recent publications dealing with technology and learning that will be helpful for school library media centers. Subject categories include research studies; research reviews and bibliographies; and non-research articles and information sources. (LRW)

Provides a set of guidelines for conducting successful community resource fairs to help students with disabilities and their family prepare for the future. A countdown of organizational activities, plus follow-up actions, is provided, and a checklist of 30 steps to use when organizing a community resource fair is included. (CR)

Describes the Learning Support Center (LSC), an inclusive program that provides support services to at-risk and marginal high school students. The LSC uses nontraditional staffing (including sources from outside the school), establishes schoolwide ownership via staff involvement, and uses educational instruments such as the Personalized Learning…

As his geology students' specialized knowledge of the Mesozoic era increased, a high school teacher realized he needed a way to showcase their work. The Mesozoic Resource Center's biggest hit was a walk-through diorama showing how life might have been during each of three Mesozoic periods. Highlights included two gigantic student-built dinosaur…

Describes a project to develop a lending library to support and extend the elementary mathematics curriculum with the goals of implementing the National Council of Teachers of Mathematics (NCTM) connections standards; enhancing parental involvement in mathematics learning; encouraging active, hands-on approaches to mathematics at home; and…

Describes the Five Faiths Project, a children's program of storytelling, photography workshops, museum exhibits, classroom projects, and community performances developed by the curator of education of the Ackland Art Museum at the University of North Carolina. Activities, which have focused on Hinduism and Judaism so far, will eventually explore…

To integrate the library fully into the educational life of an elementary school, the following design principles are offered: (1) locate the library centrally within the school; (2) provide separate areas for different functions; (3) design the entire space so that it can be observed by one adult; and (4) incorporate computers seamlessly into the…

Presents the following tips for getting the school media center off to a good start in the fall: refocus to-do lists; be ready for business; provide advance scheduling; deal with perceptions; conduct new staff orientation; focus on teachers of new students; and provide ongoing staff development. (AEF)

Examines theoretical and practical elements that lead to successful implementation of change. Discusses research on planned educational change and change agent theory; describes a school library media specialist's effort to implement a learning-centered library program; and includes a list of practical ideas for implementing "Information…

Examines current standards and guidelines relative to libraries in Catholic elementary schools, using a sampling of library literature and school district documents. Discusses the importance of data; quantitative data; qualitative data; the mission of the Catholic Church; and the role of the Catholic Library Association in formulating proposed…

Discusses methods of managing queues (waiting lines) to optimize the use of student computer stations in school library media centers and to make searches more efficient and effective. The three major factors in queue management are arrival interval of the patrons, service time, and number of stations. (Author/LRW)

Summarizes the findings of a two-month case study of Edmonds Cyberschool (Washington), a resource center for homeschoolers. The study focused on the impact of technology on students' learning as indicated in three areas: attitude toward technology, the use of technology, and value of technology versus other available resources. (Author/LRW)

High school students often use online databases and the Internet in the school library media center (SLMC) to complete teachers' assignments. This case study used a survey to assess teachers' awareness of electronic resources, and to determine whether their directions influence student use of these resources in the SLMC. Participants were teachers…