Managing a company's knowledge requires a different set of skills than are typically found in a corporate Web team. Chief among these is a "customer-obsessed" philosophy. The job of taking content, tools, and data and providing a platform that makes it meaningful is an inevitable next step for Web teams in the age of the new intranet.…

Discusses information retrieval, the effects of the Internet, and the changing role of information professionals based on experiences at JP Morgan. Topics include end-user relationships; training needs; the need for continual professional development; relationship to the information technology department; information management; and Intranet…

Discusses experiences of Schlumberger IT Sourcing (Austin, Texas) in designing and deploying knowledge management (KM) systems and outlines the empathic design approach. The new "market" approach in Schlumberger which leads to the simplification of intranet systems and interfaces, creation of a new classification system, and better…

Abstracts and descriptions of Special Interest Group (SIG) and Panel Sessions include such topics as: knowledge management; information networks; courseware; accreditation; Web site design; information retrieval and processing; digital imaging; electronic journals; human computer interaction; digital libraries; digital divide; information science;…

AEShareNet is a collaborative system to streamline the licensing of intellectual property so that Australian training materials are developed, shared and adapted efficiently. AEShareNet went live in February 2002: its history is reviewed here to illustrate the many strands in the provision of an online system in the context of the national…

Purpose: To provide a general list of factors that affects and determines the full use of library information management systems (LIMS) by library staff. Design/methodology/approach: The factors, which were identified mainly during participation in the implementation of automation projects in Greece, are listed and briefly analysed in categories…

Collecting bulky series of paper materials happens very often in an institution as large as the Archives de Paris. Questions arise of how to give access to those materials and how to produce finding aids well suited to their many diverse uses. The numerous specific application programs that are used by the offices of origin of the archives can…

The scholarly communication system is in a critical stage, due to a number of factors. The Open Access movement is perhaps the most interesting response that the scientific community has tried to give to this problem. The paper examines strengths and weaknesses of the Open Access strategy in general and, more specifically, of the Open Archives…

Facing an overall budget reduction of 10 percent, most colleges or universities would postpone investing in a Web content management system. However, for California State University Monterey Bay (CSUMB), a large budget cut made Web content management even more important. CSUMB found an innovative way to purchase and implement a new Content…

The article discusses a vast river of data or information and creating a context in which the information makes sense and can be understood. As technologists, they have this kind of awkward responsibility to deal with social context. In order to provide value to their organizations, they need to understand the messy activity of groups of people…

The paper presents some of the current issues in library and information science education in general and in Greece in particular. It examines the forming of professional identity of information scientists in Greece today. These issues are considered in the context of the framework set by the European Union agreements for convergence and…

The ancient Romans had it right. The underlying relationships between contracting parties were considered so important among Roman citizens that breaking a contract was considered a serious offense: The breaching party forfeited social position and property, and, if necessary, his family was expected to make good on his contractual promises. In…

For the past five years, our students have been passing less and less time preparing for lectures and exams. To encourage them to do more exercises, a pedagogical activity was offered outside the classroom. With the goal of making students more active during the problem-solving process, an innovative online environment, Sphinx, was developed.…

Distributive Information Systems for Campuses (DISC) is a project to increase the data access and information generating capabilities of schools of the Austin (Texas) Independent School District by decentralizing data manipulation functions, while maintaining centralized data processing of major applications. The project means that campuses will…

The special educational needs of business information managers are identified, and training methods and courses designed to meet those needs are discussed in eight articles. A review of the literature of business information education is also presented. (CLB)