Reviews the Peruvian Rural Communication Services (PRCS) Project and outlines selected findings. Topics discussed include a brief description of Peru's economic and social conditions; satellite communication systems; audio teleconferencing; telephone service; planning and administration; research design features; data collection; and project…

Faced with the challenge of providing security across a complex, multiprotocol institutional information network, computing services at Indiana University implemented a responsive, collaborative security architecture designed for the future. Information systems design, security principles and strategy, and implementation are described. (Author/MSE)

In planning for institutionwide access to information, Cornell University's information services focused on providing access to usable, sharable data from the university's legacy systems, keeping the interface as transparent as possible. A development strategy and user modules were designed that could be transferred to a variety of institutional…

Five tactics used by the University of Massachusetts to make alumni operations effective with minimal cost include assuring the campus administration's commitment to alumni club programming, training chapter volunteers on campus and through regional visits, controlling mailing costs, planning events in a cost-effective manner, and deciding whether…

A former corporate public relations (PR) professional shares strategies for communicating and cooperating with the chief executive officer, and particularly for coping with differences in perceptions of the public relations officer's role. Basic attributes of a successful PR professional are outlined: good communication skills, an analytical…

A discussion of leadership reviews literature concerning its dimensions and importance and presents one individual's perspective of leadership in pharmaceutical education. It looks at the qualities of effective leadership, special requirements of an institutional leader, and methods of leadership development. Three leadership case studies at…

At the University of Delaware, World Wide Web tools are used to produce multiplatform administrative applications, including hyperreporting, mixed media, electronic forms, and kiosk services. Web applications are quickly and easily crafted to interact with administrative databases. They are particularly suited to customer outreach efforts,…

In moving Syracuse University (New York) administrative computing applications from mainframe to a client/server environment, challenges have come not from technological transition but from changes in the ways both information systems are organized and clients work. Cultural initiatives were necessary, including organizational restructuring,…

Describes difficulties faced by faculty and administrators at Kentucky's Jefferson Community College in implementing the college's general education program. Highlights issues related to ensuring teaching competency, assessing the program's effects, and maintaining a balance between fidelity to the ideas of general education and accountability for…

Based on survey data from 70 universities, this study concludes that differences in the organizational structure of development offices have no significant effect on fund-raising efficiency. However, because decentralized offices may be able to expand their activities more rapidly than centralized programs, decentralization may facilitate overall…

Strategies at several private and public colleges and universities to support advancing information technology are described. Trends include distributed computing, database connectivity, and increased computer use in teaching. Common instructional concerns include facilitating use of technology and developing "supertech" classrooms.…

The Harvard University (Massachusetts) central computing and development offices collaborated to develop a prototype client/server fund-raising system that allows personnel to easily and quickly access and share prospect information. Its successful development is attributed to use of some traditional project management principles and practices.…

This article proposes a conceptual decision-making framework for college and university offices of institutional research during times when budgetary retrenchment and reallocation of resources is necessary. Key issues the office should consider include understanding the institution's purpose, strategy selection, evaluation activities, student…

Three models for college and university decision-making about scarce resources are outlined: (1) shared governance, (2) corporate management, and (3) total quality management. Two underlying principles of all the models are, first, that faculty are the heart of the institution and, second, that successful institutions are governed through the…

A study compared the values and personal orientation of beginning graduate students in social work (MSW) and business administration (MBA). The qualities on which MSW students outscored MBA counterparts all supported effective leadership of human service agencies. It is recommended that social work education focus more on training future managers.…