The complexity of Seattle University's decision to replace three separate computerized student information systems with one integrated system was managed with a multicriteria method for evaluating alternatives. The method both managed a large amount of information and reduced people's resistance to change. (MSE)

An overview of some fundamentals and issues of concern related to networking projects and their payoffs are presented. There is currently no available single product to monitor and diagnose problems within a complex network, so network management must utilize many tools from multiple vendors to troubleshoot and manage network resources. (MLW)

Micro-computers and local area networks are opening up new possibilities for streamlining the administrative support system of universities and decentralizing decision making. Such decentralization needs to be complemented by improved coordination between units responsible for different application systems. (Author/MLW)

College alumni associations can use new events management software for effective, innovative event planning. Possible applications are illustrated in the cases of three universities. Information is provided on planning time, budget, hardware and software used, software uses, evidence of event success, and lessons learned. Planning considerations…

In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology, consolidating formerly fragmented services to achieve a unified direction for information technology closely aligned with university goals. This case study discusses the framework,…

Colleges and universities are anticipating significant benefits from electronic transfer of student transcripts and other data, including reduced costs and time savings, improved academic advising, and standardization of information format. Early testing of the recommended software suggests institutions find the system useful. (MSE)

Discusses the efforts of the North Carolina Community College System (NCCCS) to implement a statewide standardized electronic information processing system, the Institutional Information Processing System. Describes the steps taken by the NCCCS to decide on the appropriate platform, hardware and software vendors, and implementation timetable. (MAB)

Presents a theoretical model explaining how cultural influences may affect the open, dynamic system of a cross-cultural, end-user computing team. Discusses the relationship between cross-cultural factors and various parts of the model such as: input variables, the system itself, outputs, and implications for the management of such teams. (JKP)

It is proposed that market research needn't be formal but can be useful. Suggestions include using a variety of existing information sources; conducting focus groups; using readership surveys of school publications; paying attention to the timing of surveys; and sharing results with others who can use it. (MSE)

The Higher Education Information System (HIS) is Germany's publicly financed service institution serving higher education. One of its functions is to act as a clearinghouse for computer software for higher education. The evolution, role and mission, founding principles, and services of HIS in this capacity are explained. (Author/MSE)

Development of the newly federally authorized National Research and Education Network should offer administrative computing and communications organizations at institutions of higher education new levels of network capacity, connectivity, and reliability. Administrative applications will include improved professional communications, sharing of…

Evidence presented suggests that indicator systems monitor what is valued and that teachers teach what is monitored. That which is monitored is bound by time, context, and politics. Indicators should embody the best knowledge and democratic values, which has not always been the case, to result in educational improvement. (SLD)

It is argued that monitoring through indicator systems is the way to keep education on track. An example of an indicator system in England is described, with emphasis on use of the system related to classroom processes. Rationale for an indicator system and the A-Level Information System are described. (SLD)

The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…

Describes a method of analyzing serials collections in special libraries that combines evaluative criteria with database management technology. Choice of computer software is discussed, qualitative information used to evaluate subject coverage is examined, and quantitative and descriptive data that can be used for collection management are…