Eight authors discuss five questions related to user searching of online catalogs: What user needs can be met by online assistance? Should assistance be tailored to particular groups? Should there be more than one level of assistance? Do users learn through computer-assisted instruction? and Will increased system friendliness eliminate the need…

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

An online retrieval test was conducted using an experimental online catalog that provided several different subject searching strategies. Analyses of test data suggest that users expected alphabetical searches to provide lists of assigned subject headings conceptually related to their topics. System designers can now respond to their expectations.…

Discusses the development of a computerized high school library which uses CD-ROM optical storage systems. Describes hardware and software, setting up the system, preparing the online catalog, teaching information retrieval skills, and project evaluation. Notes prices of CD-ROM disks and equipment purchased. 4 references. (SV)

Discusses the need to reassess the objectives of online public access catalogs and how those objectives might be met before costly investments are made in electronic versions of "other data" for online catalogs. Several objectives are outlined and their feasibility in the modern telecommunications environment is examined. (two references) (CLB)

Describes a study conducted to investigate patron use of the online catalog at New York's Nassau Community College. Provides findings related to the number and types of patrons using information terminals, time required for searches, preferred methods for learning to use the terminal, and the most common searches. (MAB)

Discusses results of a survey of music technical services librarians that investigated retrieval problems with the symbols for sharp and flat in music notation in online catalogs. Comparisons are made with an earlier study of online catalog vendors, and a list of institutions surveyed and the questionnaire used are appended. (LRW)

Describes a study that compared figures derived from a questionnaire-based, book availability survey and from computer records of the use of the library's catalog. Although differences emerged, it was concluded that the computer monitoring technique could act as a surrogate for availability surveys. (AEF)

As library automation extends to the bookmobile, it is capable of providing service comparable to that of a small branch library. Technologies--online catalogs and circulation information, CD-ROM databases, copiers and fax machines--are increasingly available and online links to the main library are maintained via cellular phones or packet radio.…

Discusses library use studies that examined library catalog search failures and demonstrates types of online catalog access that can reduce the failures caused by card catalog flaws or by user search errors by half. The use of single keyword, implied Boolean, or derived truncated key retrieval is suggested. (14 references) (LRW)

Because technology has made new applications possible and because library and vendor expertise has developed, some libraries today are working with a second or third system vendor. This paper reports on a survey of such libraries in the United States, and it identifies commonality and variation in factors associated with automation system change.…

The first of two articles on MELVYL, the University of California's online library system, discusses the next generation of public access information retrieval systems for research libraries based on lessons learned from 10 years of MELVYL. The second article considers MELVYL in the larger context of the University of California's information…

Describes the use of transaction log analysis of the online catalog at the University of Nevada, Reno, libraries to help evaluate reasons for unsuccessful user searches. Author, title, and subject searches are examined; problems with Library of Congress subject headings are discussed; and title keyword searching is suggested. (11 references) (LRW)

Describes an online public access catalog for children, called the Kid's Catalog. Design objectives include eliminating the barriers to information retrieval outlined in the research literature; being fun, interactive, and respectful of children's intelligence and creativity; motivating children with an expansive range of subjects and search…

Describes MARC bibliographic records and presents conversion procedures for microcomputer database programs. Highlights include database design in dBase; format translation programs in BASIC; translating MARC into a delimited record; and writing records from dBase to a delimited file. Five programs are appended. (Contains nine references.) (LRW)