More and more colleges and universities today have discovered electronic record-keeping and record-sharing, made possible by document imaging technology. Across the country, schools such as Monmouth University (New Jersey), Washington State University, the University of Idaho, and Towson University (Maryland) are embracing document imaging. Yet…

Performance assessment is an important task in all levels of education, both as input for identifying remedial needs of individual students and for improving general quality of education. Although explicit assessment measures can be obtained through objective standardized testing, it is much more difficult to capture fuzzier, or tacit, performance…

As the quality of authoring software increases, online course developers become less reliant on proprietary learning management systems, and develop skills in the design of original, in-house materials and the delivery platforms for them. This report examines the capabilities of digital authoring software tools for the development of learning…

Just as creating good relationships with campus community requires an understanding of that community and its needs, the same holds true when dealing with the news media. Talking with reporters need not be a negative experience, even when explaining IT problems or failures. A successful relationship between IT news sources and reporters requires…

The electronic portfolio (e-portfolio) is higher education's new "got to have it" tool--the show-and-tell platform of the millennium. Hundreds of academic institutions are variously studying, using, or innovating e-portfolio systems. Indeed, the current e-portfolio movement is spawning new university committees; on-campus training modules, books,…

In this paper we report on the development of a stochastic modeling course for chemical engineers in the fourth year of the Cambridge Chemical Engineering Syllabus. The general course structure is presented and an interactive Web module, which is used in the course, is presented in more detail. The central aim of the Web module is to enable…

The average school district loses more than $80,000 per year because of lost or damaged IT assets, according to a QED survey cosponsored by Follett Software Company. And many districts--59 percent--still use manual systems to track assets. Enter asset management systems. Software for managing assets, when implemented properly, can save time,…

Although computers and information technology (IT) have penetrated the field of social work, little research has systematically studied how users respond to this infusion. Information systems researchers have accumulated significant insights into IT acceptance in business organizations after decades of efforts. In this study, users in the social…

State actions to increase college completion are growing, with 23 states (though not California) signed on to Complete College America, and other foundation-led initiatives involving still more states and college systems. These initiatives are helping states use data to understand how students, and which students, make, or fail to make, progress…

This technical report provides a summary of feedback from teachers, administrators, and support personnel who used the easyCBM progress monitoring and benchmark assessment system during school year 2009/2010. Data were gathered from semi-structured focus groups conducted during the 2010 easyCBM August Institute at the University of Oregon. Results…

Inner-city schools located in high poverty communities often operate with insufficient resources to meet the educational needs of students. Community residents serving as paraeducators offer the dual benefits of expanding instructional capacity and fostering family-school relationships, provided they are appropriately prepared and incorporated…

In recent years, interest has spiked in data-driven decision making in education--that is, using various types of student data to inform decisions in schools and classrooms. In October 2008, the Council of the Great City Schools and American Institutes for Research (AIR) launched a project funded by The Bill & Melinda Gates Foundation that focused…

This book offers guidelines for action research, a process in which teachers experiment with various strategies at the classroom level. Action research is the process of systematically evaluating the consequences of educational decisions and adjusting practices to maximize effectiveness. Essentially the examination of one's own practice, it…

This booklet explores the idea of quality and its management as it applies to providers of education in particular, but also as it applies to national standards bodies and workplaces offering on-the-job training. It explores the focus on quality in industry and education and defines quality in terms of the features of quality and their…

This booklet presents information on how total quality management can be applied to school systems to create educational improvement. Total quality management offers education a systemic approach and a new set of assessment tools. Chapter 1 provides a definition and historical overview of total quality management. Chapter 2 views the school…