Total Quality Management (TQM), a technique traditionally reserved for the manufacturing sector, has recently spread to service companies, government agencies, and educational institutions. TQM places responsibility for quality problems with management rather than on the workers. A principal concept of TQM is the management of Process Variation,…

eCMS is a web-based federated content management system for the support of distributed teaching based on an open, distributed middleware architecture for the publication, discovery, retrieval, and integration of educational material. The infrastructure supports the management of both standalone material and structured courses, as well as the…

This document discusses the issues that need to be considered by the education and training system as it responds to the changing needs of industry in Great Britain. Following a general introduction, the development of quality management ideas is traced. The underlying principles of safety and risk management are clarified and the implications of…

This paper describes a training program which was designed to train teachers how to use computer applications such as database management systems and spreadsheets in their classrooms; how to modify applications according to their teaching practices; and how to learn from their experiences in using computer applications in the classroom. A group of…

This unit of instruction provides the teacher with assistance when teaching database use on the computer in secondary and postsecondary business education classes. Section I is the introduction addressed to the teacher. It provides instruction on how to proceed with the unit, types of software available, and where to use this material within the…

This manual describes and illustrates ED QUEST (Quick Environmental Scanning Technique), an educational planning model designed to identify emerging issues and events which portend threats and opportunities to colleges and universities, to analyze the probable impact of these variables on the organization, and to facilitate the development of…

This kit on the systems functions in Association of Research Libraries (ARL) member institutions contains 10 source documents from ARL libraries and a summary of data from a 1976 survey on the organization, staffing, and operation of library systems functions. Source documents include: (1) "Library Systems Office Annual Report, 1974-75"…

This study presents a review of selection factors for the seven major general-purpose programming languages: Ada, BASIC, C, COBOL, FORTRAN, PASCAL, and PL/I. The factors covered include not only the logical operations within each language, but also the advantages and disadvantages stemming from the current computing environment, e.g., software…

The concept of instructional leadership is constrained by social conventions that derive from a technical notion devoted to managerial rather than educational ends. This paper analyzes (1) assumptions held about leadership and instruction, (2) these notions in other contexts and practices, and (3) effects of such practices on the lives of…

Concerned about the effect rising energy costs would have on their local affiliates, building consultants for national social welfare agencies have been advocating the initiation of energy management and conservation programs. This manual, a three-part educational and planning tool, is a key element in a program developed to help local agencies…

The Administrative Software Clearinghouse on the campus of Memphis State University (Tennessee) receives software designed for use in school administration from publishers and prepares a one-page evaluation to be distributed to principals in Tennessee. This booklet accumulates those evaluations for software rated as "good" or…

This report summarizes the findings of a survey of all permanently assigned personnel at the Air University at Maxwell Air Force Base (Alabama) to determine what future workplace technologies will be needed to support the university's two major programs, Professional Military Education (PME) and Professional Continuing Education (PCE). The…

Credit completion rates, learner performance data, tutor input, and costs were compared between tutors managed by an incentive pay scheme and tutors paid a fixed rate. The incentive pay scheme calculated tutors' pay using learner completion rates; the fixed rate was for each learner enrolled per month. Two tutors in the incentive pay group and a…

This essay provides commentary on the place of mathematics in the study and practice of educational administration. The incidence of mathematical topics in the writing of the field is explored, and their isolation from each other and from the body of literature is pointed out. Possible areas of synthesis are sought from the traditional use of…

The Computer-Assisted Instruction Study Management System (CAISMS) was developed and implemented on the PLATO system to monitor and guide student study of text materials. It administers assignments, gives quizzes, and automatically keeps track of a student's progress. This report describes CAISMS and several hypothetical implementations of CAISMS…