Unlike students in traditional Chinese universities using textbooks published in China, students in transnational universities face unresolved issues in the acquisition and distribution of imported English language textbooks. The challenges, which have persisted for over a decade, include delays in delivery caused by international shipment,…

Despite the widespread adoption of streaming video by academic libraries, there has been little discussion about how video content is discovered and accessed through the library catalog as compared to vendor platforms. This article explores the current status of video resources in the library catalog to better understand how users find and access…

Improvisation is an effective tool for developing actors' skills. It can also be a powerful and unique means for enhancing customer service skills in the contemporary academic library environment. Interactions between library users and librarians / library staff can often be complicated and require excellent listening and communication skills.…

"Critical Library Instruction: Theories and Methods" dangerously lacked a centering, and critique, of white supremacy, as a structure of domination; we see the continuation of that active avoidance, or a progress approach through liberal or multicultural frameworks that do not precisely identify roots of racialized oppression, in…

If an item is not readily available in an academic library's collection, is it quicker to buy it or does is make better sense to borrow it? At a public, four-year institution, acquisitions and interlibrary loan (ILL) are exploring a new relationship to improve the users' experience. The question is determining what triggers the decision to borrow…

This study investigated 299 chat reference interactions from an academic library consortium for instances of teaching and compared these against other characteristics of the chat, such as question content, staff type, user status, user satisfaction, institutional affiliation, length, and shift busyness. Statistical analysis revealed that teaching…

Adopting a demand-oriented perspective helps librarians to understand their users better. Involving them in ongoing changes has the potential to have a lasting positive effect on the satisfaction of existing users and the recruitment of new ones. Three case-studies, which involved creating new learning spaces at the University Library of…

Purpose: This study aims to explore preservice school librarians' ability to develop and deliver integrated library lessons under remote teaching and learning conditions. This study will help school library educators identify the preparation required in coursework to effectively implement blended learning practices as well as identify perceived…

This qualitative study explores how online learning is defined at academic libraries in the U.S. and examines the current roles and challenges of online learning librarians. Findings from in-depth interviews reveal that approaches to online learning in academic libraries vary in terms of audience and instructional strategies, and that online…

The Distance Library Services Conference was founded in 1982 by the librarians of the Off-Campus Library Services department at Central Michigan University. From its inception through its 18th conference in 2018, Central Michigan University planned and administered this conference for the benefit of librarians serving distance learners and faculty…

As Florida State University transitioned to Canvas in 2017, the Distance Library Services team planned and implemented Springshare LTI, subject-specific Library Tools within the Learning Management System. These tools present invaluable teaching and learning opportunities for the libraries within digital classrooms and offer options for connecting…

Universities have been spending money on the acquisition of information and communication technologies (ICTs) to enable online library research support platforms. Such acquisitions can be justified if they are effectively utilized for what they are intended for. A quantitative research approach was employed in the study to investigate the use of…

With the rising cases of theft, vandalism, mutilation, infiltration, and other fraudulent practices at academic libraries, the matter of library security has become a matter of greater concern for modern-day library professionals as well as scholars in the field of library and information science. Considering the seriousness of the issue, the…

Academic libraries need to have a stronger understanding of how to best support multiracial college students. The purpose of this study was to learn if multiracial students viewed their academic library as a place that increased their sense of belonging. Through interviews and a focus group with multiracial undergraduate students at the University…

Discussions about coping, resilience, and mental health accompanied the COVID-19 shutdowns and gradual return to academic and workspaces across the US through 2021. As physical and spiritual practices, yoga and meditation have been shown to help people through adversity and create resilience. Academic librarians were surveyed about yoga and…