This book is the second of a three-volume series on conflict resolution for educational administrators. Following the introduction, the first three chapters discuss the following communication skills critical to communication--building rapport, listening and pacing, and chunking and problem solving. Chapter 4 provides a generic problem-solving…

Some of the issues involved in validating two English second-language listening comprehension tests are examined. The tests were two different levels of a listening summary-cloze measure developed for use in a battery of language proficiency tests in the second and fourth years of university-level study in China. In them, students listen to a talk…

This paper defines communication assessment in terms of the four characteristics of communication identified by John Daly, which propose that: (1) communication is interactive and dialogic; (2) communication occurs in real time; (3) communication is inherently contextual; and (4) communication is personal as well as social. The paper then examines…

This 42-item annotated bibliography provides information on some of the assessments currently available to assess communication competence. In addition to actual assessment instruments, the bibliography also includes related articles that discuss the oral communication skills that should be assessed, while other articles provide research results…

This booklet is aimed at school students desiring to improve their lifelong learning skills. Part 1 is a checklist to help students determine their preferred learning styles, including sense modalities (reading, listening, viewing pictures or diagrams, touching, or moving) and best learning conditions (preferred sounds, lighting, temperature,…

A study investigated the changes in English and Spanish oral expression and comprehension skills of 18 male and 25 female Spanish-speaking Latino children attending a preschool that emphasized English language learning but supported maintenance of Spanish skills. For comparison purposes, the English skills of African American children (n=16 boys,…

Young people need help in learning how to use alternative dispute resolution skills at school. Methods for teaching these skills are presented in this manual. The training centers on the following major themes: The Mediation Process, Cultural Diversity, Communication Skills, Feelings, Mediation Techniques, Dealing with Difficult Situations, and…

Young people need help in learning alternative dispute resolution skills at school. Teaching high school students how to understand conflict and then develop effective ways to deal with it is the purpose of this program. Designed for five 3-hour sessions using two trainers, it is organized around seven major themes: The Mediation Process, Cultural…

Two studies investigated what instructional issues may be involved when second-language television recordings with first-language subtitles are used in the second-language classroom. The experiments were conducted in an English-as-a-Second-Language class in advanced listening for native Chinese-speakers. In the first experiment, conducted at…

A study investigated differences in discourse styles that may affect second language listening comprehension. Ten amateur actors performed three speaking tasks: (1) reading aloud a short self-contained narrative; (2) acting out a memorized script; and (3) conversing with the researcher for 20-30 minutes. Excerpts of the recorded tasks in different…

A study developed a multiple regression prediction equation for each of six selected achievement variables in a popular standardized test of achievement. Subjects, 42 fourth-grade pupils randomly selected across several classes in a large elementary school in a north Florida city, were administered several standardized tests to determine predictor…

A preliminary report on a long-term empirical investigation of advanced language acquisition in a study-abroad environment is presented. The project is based on an American Council of Teachers of Russian (ACTR) longitudinal study of the gains in Russian language competence demonstrated by American students in semester-long language programs in…

The transcript of a conference presentation describes, with audience activities, one college instructor's use of videotaped television broadcasts for English-as-a-Second-Language instruction in Taiwan. The method, intended primarily for developing listening skills, makes use of English-language satellite television now widely available. Students…

This instructor/lesson guide provides instructional materials for a 4-hour course in listening skills in the workplace. Stated objectives are to help students to become more effective listeners, to assist students in obtaining an understanding of how effective they are as listeners, and to assist students in identifying bad listening habits. Two…

A study of item response theory in language testing research investigated the influence of sample size on (1) the statistical test of data-model fit and (2) the invariance of parameter estimates. Data were drawn from a 1993 administration of the examination of Dutch as a second language to about a thousand candidates, using results from only the…