This workplace skills course on communicating effectively in a business setting is designed to help the non-native English speaker to communicate more effectively with clients, colleagues, superiors, and subordinates. Introductory material includes a course outline and objectives. The course consists of six sessions, each of which has these…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace mathematics course. The course is a review of basic number concepts focused on helping participants to understand the meaning of numbers and arithmetic operations. The introductory materials include a course…

This report, in both English and Afrikaans, is based on data gathered during a September 1994 mail survey of 215,284 South African graduates that elicited a total response rate of 18.3%. It details the remuneration of graduates (as of July 1, 1994) in a wide range of human resources, accounting and financial, economic, and sales occupations in the…

Trends in training for employment in the motor vehicle repair and sales sectors in the 12 European Community (EC) countries were identified through a review of 12 national reports that were prepared by 16 research teams involved in an EC study on continuing training in the motor vehicle sales and repair sector. Special attention was paid to the…

This document contains four papers presented at a symposium on career development and special needs moderated by James M. Brown at the 1996 conference of the Academy of Human Resource Development (AHRD). "Differential Rates of Employer Sponsored Job Training by Demographic Characteristics among Executives, Administrators, and Managers"…

Establishment of a national-state system of world-class occupational skill standards is a first step in restructuring adult vocational-technical education and job training programs. Occupational skills standards provide the necessary foundation for addressing three major state policy issues: the state's proper role in private work-based training,…

This report presents outcomes of deliberations at the Tech Prep Leadership Summit on a "national vision" for tech prep. Following an introduction, Section 2 represents the consensus reached at the summit. Discussion of the purpose of tech prep focuses on the mission statement and goals of the Tech Prep Act. The discussion of program…

This collection of 13 papers offers an international perspective on future directions of staff development at colleges and universities, focusing on academic staff development, higher education teaching networks, and managerial and human resource development. Papers are: (1) "Higher Education Staff Development for the 21st Century: Directions…

This book provides an overview of existing human resource conditions in rural America; examines key economic, social, and technological forces shaping the future viability of rural areas; describes human capital issues for rural women and minority groups; and outlines strategies to strengthen rural human capital resources. Chapters are: (1)…

This document is intended to generate discussion about the plans of the New Zealand Qualifications Authority for developing a National Qualifications Framework. The document begins with an explanation of the qualifications framework in Maori and in English. A guide to reading the document points out its organization and the inclusion of diagrams…

Upward mobility programs in the service sector for low-skilled, economically disadvantaged, and dislocated or displaced workers promote employment security, career development, and productivity. Two basic types of upward mobility programs are basic and job-specific skills training. Although 60-80 percent of all employer-sponsored formal training…

This volume, Interim Report No. 1 in a 3-year study, recommends that employers who want to enlarge the pool of applicants for entry-level career-oriented jobs give serious attention to "vestibule training." The volume is divided into two parts: report and case studies. The report suggests that vestibule training programs can provide job candidates…

In 1988 SPD1, a division of Motorola, began an extensive 4-year endeavor to transform itself into an organization built on excellence and customer satisfaction. SPD1 contracted with Merex Corporation to provide three services that would enable employees to take on their new responsibilities more effectively. Merex conducted Skills Enhancement…

Initially, Wisconsin Works (W-2) emphasized moving people from welfare to W-2 and employment. Eventually, recognition of the important role of education and training in moving families to self-sufficiency was renewed. The goal of W-2 is to connect its broad client population (only 17% of whom have a high school diploma) with appropriate work or…

A recent study of work skill competitiveness and overall national competitiveness worldwide revealed that 17 countries are more competitive than Australia. Some countries have a relative resource advantage and will be able to extend access to education and training more effectively than Australia will, and some countries have targeted education…