Much of the tradition of performance measurement comes from the industrial part of the private sector, where work measurement looks at how to improve production. This approach does not translate well for entities that provide service. For them, a better approach is the change-agent model, which recognizes that the agency or program provides…

This study examined how children, drawn from K-6 grades in 3 primary schools in southwest Sydney, use computers in their homes and the physical and social environments within which they use them. Key issues explored were diversity of access, range of uses, and factors which influence use, including gender, age, and parental and sibling role…

This study examines California's prospects for meeting the 1960 Master Plan goal of providing access to public undergraduate education to every Californian who could benefit from it in the context of the state's future demographic and fiscal environment. The study uses a dynamic simulation model to estimate the target level of education envisioned…

The Cognitive Enrichment Network Educational Program (COGNET) establishes a framework through which teaching staff, parents, and others work together to help at-risk children succeed in school and become effective, independent life-long learners. The model can be used for at-risk and underachieving students aged 4 through 12 in regular and special…

Both core curriculum and multiculturalism are highly contested issues in education today. For this discussion, a relatively broad definition of core curriculum is used, ranging from core programs that require students to take one mandated course or a series of them to generalized distribution requirements more commonly put into practice as a core…

This book presents a framework and model for the development of policy and practice in the care, education, and support of young people. It aims to help professionals implement positive programs and strategies to strengthen the environmental protective factors within families, schools, and communities that enhance the resilience of young people.…

This paper discusses several models for treating chemical dependency in individuals who are deaf or hard of hearing. It begins by describing the 12-step model, a comprehensive, multi-disciplinary approach to the treatment of addiction which is abstinence oriented and based on the principles of Alcoholics Anonymous. This model includes group…

The purpose of this study was to explore faculty attitudes about the use of technology in the metropolitan university classroom. Researchers conducted four "electronic" focus group sessions with faculty at a metropolitan university via networked computers housed in a decision-support center on campus. The focus group sessions,…

This paper presents findings from a study of how knowledge workers use the Web to seek external information as a part of their daily work. Participants were mainly IT specialists, managers, and research/marketing/consulting staff working in organizations that included a large utility company, a major bank, and a consulting firm. Thirty-four…

This paper discusses reference services in the digital library. The introduction provides definitions of a digital library, and the first section summarizes the purposes of a digital library system, as well as key roles for information professionals. The second section provides examples of mediated and unmediated digital reference. The third…

In April 1999, the (Australian) Ministerial Council on Education, Employment, Training and Youth Affairs established a taskforce on making educational equality for Indigenous peoples a national priority; enhancing the performance and monitoring framework for the National Indigenous Education Strategic Initiatives Programme (IESIP); and developing…

The Organisation for Economic Cooperation and Development has launched the Programme for International Student Assessment (PISA) to monitor the outcomes of education systems in terms of student achievement and within an internationally accepted framework. The frameworks and assessments for PISA 2000 are the product of a multi-year development…

A reflective thinking model has been developed by reading/language arts faculty at Northwest Missouri State University to provide opportunity for elementary education majors to think reflectively about their teaching and to determine ways to improve their instructional practices. During a 7-week reading/language arts practicum experience,…

This paper focuses on the concept and practice of information literacy in relation to the virtual information environment. Key challenges for the development of digital information services are identified, and three fundamental components of information literacy (connecting with, interacting with, and utilizing information) and related research…

The Ayurvedic Institute, which has been licensed as a private institution of higher education in New Mexico since 1994, offers training in the traditional therapy of East Indian Ayurveda, which includes the use of herbs, nutrition, panchakarma cleansing, and accupressure massage. The institute also offers training in the related disciplines of…