When Mary Ellen Icaza became Electronic Services Librarian at Montgomery County Public Libraries, she noticed that the readers' services information on the library web site was invisible, even to librarians. "And if staff can't find it," she says, "customers can't." She set out to help people find that material-and to turn a…

The New Americans Program at Queens Borough Public Library (QBPL) is well known for the innovative collections and programs it provides to one of the nation's most diverse communities. What is less known is the rigorous analysis of demographic data that provides direction to the program. Wai Sze (Lacey) Chan uses demographics to create as complete…

People look at one billion dollars in one of two ways: if it is the result of the long, hard effort of years of fundraising, they rejoice; if it signifies an astronomical budget deficit, they cringe. How, then, should people respond as a community to reaching the $1 billion mark ($1,242,436,438, to be exact) in this year's spending for public…

Employees of a West Virginia library system were tired of intervening in frequent patron fights over the public access PCs. In this article, the author discusses how the implementation of time-control software for an automated session reservation/management service reduced the conflict. A team was assigned to investigate PC management software.…

"Urban Teens in the Library" is the perfect solution for the concerns and uncertainty many librarians face when supporting this group of patrons and students. From a team of experts who have researched the information habits and preferences of urban teens to build better and more effective school and public library programs, this book will show…

The American Library Association's (ALA's) divisions for academic and public libraries--the Association of College and Research Libraries (ACRL) and the Public Library Association (PLA)--have long collected and reported annual statistics about the types of libraries they represent. This year, 2007, the American Association of School Librarians…

Library services to Native Americans have expanded greatly in the past several decades, but more work still needs to be done to provide for the information needs of Native Americans. Data from the U.S. Current Population Survey were used to compare library use rates of Native American households to rates of Anglo households. Results show that…

From the ascendance of the reference database and web sites offering endless opportunities for cyber-promotion to the crowds swarming through the doors to avail themselves of new computers, the Internet has transformed the way public libraries do business. That is not news. What is exciting, though, is how the Internet continues to change public…

This article presents and discusses a 3-D online environment known as Teen Second Life. TSL is a virtual environment geared just for youth, ages 13-17. Its social appeal is huge, especially for teens who are developmentally inclined to seek out the company of their peers. In TSL one can meet friends or make new ones, hang out, listen to music and…

Because they're quick and fun to read, riddles can "hook" even reluctant readers and keep them coming back for more. Riddles also improve vocabulary, comprehension, and oral reading; enhance deductive and inductive thinking skills; and promote libraries as places for fun. Drawing on her work with children in schools and public libraries, Dee…

Issues 256 through 265 of "Fast Facts" from the Library Research Service present data collected from libraries in Colorado and throughout the nation. Topics addressed in these "Fast Facts" from 2008 include computer usage by public library patrons, Colorado summer reading programs, children's' use of public libraries, and the…

Recovery of significant achievements by exemplary individuals and institutions in public education and librarianship informs our present understanding and motivates future efforts. This narrative history recounts some of the struggles and successes of a great city library when the very conception of a free, public library was still being defined.…

This book is concerned with potentially dramatic changes in the public library. It views the library's historical pattern of reactionary, evolutionary change as no longer viable, but in need of being replaced by planned, proactive, and innovative change. The central thesis of the book is that the necessary transformation of the public library from…

This report is the fifth in a series that constitutes a comprehensive evaluation of the public library statistics program carried out annually by the Federal State Cooperative System for Public Library Data (FSCS). The evaluation aims to revise and promote the FSCS classification structure that divides library organizations into municipal, school…

The State Library of New Jersey annually compiles statewide statistics from annual reports submitted by public libraries in the state in order to help libraries analyze and improve programs and services. This report includes the following information: average price paid for books in 1992; per capita expenditure for New Jersey public libraries by…