History and analysis of library services to adults--educational, informational, and recreational. (LS)

Describes the Government Information Service of Florida's Palm Beach County Library System (PBCLS). Highlights include models for service, the need for specialized government services, costs versus benefits, the Question-Response Service and Government Web site, and keys to success. (AEF)

Provides a guide to selective Economics reference Internet sites. Included are sections on statistical resources, international data, working papers and other sites of interest to economists. (Author)

Discusses the Media Awareness Network, a Web site established by the National Film Board of Canada and designed to provide the latest media-related news; information about media education workshops and other media Web sites; subject specific teaching units; and updates on government policy related to violence, pornography, copyright, and hate…

Discusses reference service to international students, potential miscommunications, and problems with the three kinds of questions in the reference interview. Notes the attributes of the neutral question and describes how librarians can maximize its effectiveness by making a "statement of intent" that provides a comfortable framework for…

Addresses issues of access and policy in developing Web-based interactive reference services via academic library home pages. Discusses results of a national survey that showed that less than half of surveyed institutions use Web-based interactive reference as an extension of traditional reference services. Tables include findings. (Author/LRW)

Describes changes in the undergraduate library at the University of Washington that resulted in combining the reference and computer support desks into one service desk. Discusses benefits and drawbacks to the new service and considers training, communication, the librarians' changing work environment, and expanded services. (Author/LRW)

A survey of 66 libraries providing bookmobile services found that the main constraint on bookmobile services is the lack of funding, that most bookmobile librarians do not receive enough questions to warrant carrying reference sources, that only 5% were equipped to handle physically challenged patrons, and that more than 30% had automated…

If the effect of bibliographic instruction is to create a more self-reliant library user and information-seeker, does this mean that bibliographic instruction programs lead to a decline in the demand for reference services? This research analyzes data for 83 Association of Research Libraries (ARL) academic libraries over a six-year period. Each…

Discusses digital reference services, also known as virtual reference, chat reference, or online reference, based on a round table discussion at the 2002 American Library Association annual conference in Atlanta. Topics include numbers and marketing; sustainability; competition and models; evaluation methods; outsourcing; staffing and training;…

This survey of library patrons gathered data about training needs and methodologies for CD-ROM users. Data from 87 inexperienced CD-ROM users and 31 experienced users were analyzed. Patrons especially wanted training in search strategy, procedures, Boolean logic, and equipment. Females rated the importance of training higher than males, and…

Description of the use of CD-ROM as an alternative to online searching at the University of Bahrain discusses hardware selection, database selection, CD-ROM operation, and implications for libraries in developing countries. (six references) (MES)

Reference services for disabled students include traditional directional and informational assistance as well as physical assistance. Providing this service takes planning, commitment, and funding on the part of librarians and library administration. A staff development program should be offered to increase awareness of disabled users' needs. (17…

Briefly discusses six issues related to the use of CD-ROM in libraries and provides sources of information on each issue. The issues discussed are pricing and costs; user preferences for CD-ROM; networking as a means of meeting high demand for CD-ROM; media options; strategic planning to meet demands; and bibliographic instruction. (10 references)…

Describes computer networks that support scholarly research and explains the idea of a colibratory, i.e., a collaborative, distributed, experimental scholarly information network that is analogous to a traditional library. Information resources that could be available are discussed, technological considerations in networking are described, and…