With the increasing prominence of the children and adolescent mental health crisis after the COVID-19 pandemic, schools have been tasked with connecting students with supports to reduce non-academic barriers to learning. Student Assistance Programs (SAPs) can assist with this by connecting students and their families with school-based and…

The purpose of this quantitative correlational study was to examine the relationship between managers' emotional intelligence (EI), managers' transformational leadership style, and employee job satisfaction in customer service organizations in the Central Southwest. Participants were selected because of their experience in the field of customer…

The purpose of this case study was to explore the transitional process and support systems for students with Autism Spectrum Disorder (ASD) matriculating at institutions of higher education without formalized ASD-support programs. Students with ASD experience increased transitional challenges as they begin their college careers due to their…

As colleges and universities across the United States continue to grapple with enrollment challenges, many are embracing the concept of customer service as way to improve the student experience and positively impact retention. However, as many institutions of higher education begin to evaluate their own organizational structure, the notion of…

Eight disabled white women disability services directors shared their experiences working in disability services in higher education. The ten principles of disability justice provided the framework for this interpretative phenomenological analysis. Individual interviews were used to gain an understanding of the lived experiences of the…

International graduate students deal with an array of stress when arriving in the United States for the purpose of their studies. This stress relates to various difficulties with regards to their acculturation process. In the absence of family and friends, the importance of counselling services on campus is a vital resource for the support of…

The literature investigating academic help-seeking suggests that first-generation college students are less likely to seek out help, less likely to attend office hours, and are less likely to use campus resources than continuing generation students. However, there is a lack in the literature investigating (a) what first-generation students do when…

Critical events in Leonard Matlovich's life depict a reluctant activist for lesbian, gay, bisexual, transgender/gender diverse, and queer+ (LGBTQ+) equality. He served in the US military and subsequently came to personify the broad social challenges to the military's homophobic culture and recruitment practices. Matlovich's experience of a series…

Academic adaptation and performance are core aspects of international students' academic experience in the host academic context. The aim of this study is to investigate the relationship among institutional support, social support, and academic performance of international graduate students, as well as the mediating role of academic adaptation.…

Ageism can negatively affect everyday interactions with older adults, social policies, healthcare practices, and the physical and cognitive outcomes of aging. Reducing ageism among young adults can improve the lives of older adults and allow for optimal aging. The current study investigates whether a psychology course on aging with a…

School officials, policymakers, administrators, and colleges and universities express concerns express concern regarding issues that affect the persistence of community college students. Graduation rates from community colleges continue to decline at colleges across the United States. The problem investigated in this study was how the negative…

Unfortunately, not all civilian volunteers fulfill their military contracts due to failing to meet basic combat training graduation requirements or medical issues. As the primary trainers, drill sergeants (DSs) affect the completion of basic combat training and serve as gatekeepers for civilian volunteer's completion paths. Although the DSs…

Community colleges rely heavily on their adjunct faculty to provide instruction; however, institutions often fail to fully engage and support adjunct faculty in the work of student success. Although adjunct faculty represent approximately two thirds of all faculty at community colleges (American Association of University Professors [AAUP], 2018),…

Service-learning has been a key pedagogical tool for over 50 years. During that time, research in the field moved from proving the worth and validity of the pedagogy to better understanding how student civic learning was impacted. That research often did not disaggregate the data by race and was therefore incomplete. The purpose of this study is…

Patient outcomes are influenced by the social determinants of health (SDOH), which influence differing exposures to opportunities or health risks. Holistic care of geriatric patients includes considering SDOH in patient assessment, diagnosis, and care delivery. Understanding how NP students care for geriatric patients using a SDOH lens provides…