Proposes and tests a five-factor model (demeanor, competence, resources, responsiveness, tangibles) to explain user satisfaction with academic libraries. Students using the services of three academic libraries in Erie, Pennsylvania were surveyed over a period of three semesters. Five tables show results. (AEF)

Discussion of library media specialists and technological change focuses on the use of the World Wide Web. Highlights include teaching and learning issues; roles of the library media specialist, including teacher and instructional partner; designing Web sites; and student-created Web pages. (LRW)

Discusses how to enable library staff and patrons with disabilities to use the resources of the Internet, including access to the computers themselves as well as access to the electronic resources and tools that make up the Internet. Topics include universal design; adaptive technology; and guidelines for accessible Web pages. (LRW)

Analysis of 9,442 headings assigned by the Library of Congress to bibliographic records disclosed errors and obsolete elements involving MARC coding, terminology in main headings and subdivisions, application of subdivisions, and in mechanical elements. Awareness and understanding of patterns of errors and obsolescence in subject headings should…

Discusses the need for children to go beyond literacy to become lifelong readers. Highlights include the reading process; reading instruction; and the role of the librarian, including reading books aloud, allowing children to choose their own books, book discussion groups, teaching different purposes of reading, and author studies. (LRW)

Discusses gardening as an appropriate theme for problem-based learning activities that are interdisciplinary, and suggests related resources for library media specialists. Highlights include gardening in the research literature; resources from ERIC, including specific program descriptions; books; Web sites; 4-H programs; and butterfly gardens.…

Discusses differences in student and faculty expectations in completing student research papers and considers possible implications for academic libraries and the librarian's role. Topics include the library's role in academic life; students' perspectives; professors' perspectives; the research process; and communication breakdowns. (LRW)

Discusses library collection development, comparing the good old days of volume counts, Association of Research Libraries (ARL)/Research Libraries Group (RLG) Conspectus, and fund allocation with the present of document delivery, consortia, electronic access to full text journals. Contends that the electronic world is not supplanting the paper…

Analyzes videotapes of people using the Illinois Digital Library system during tests as well as transcripts and audiotapes from the sessions. Identifies how users learn to uncover new features and what assumptions they have about systems. What first appeared to be a random trial-and-error use of the interface was actually structured exploration…

Discusses problems that the lack of standardization in electronic journal publishing creates for reference or bibliographic instruction librarians and describes a study that examined science, technology, and medicine journals publishers' Web sites, focusing on those features most relevant to end users. (Author/LRW)

Discusses library-based assignments for information literacy and suggests the focus needs to change from information location to information use. Topics include online searching; reporting facts; more thoughtful research projects to develop skills; pitfalls of library assignments; and how to make information sources play a secondary role. (LRW)

Investigated the impact of the school library resource center on learning in Scottish secondary schools. Determined what teachers, students, and librarians perceived to be the learning experiences taking place; and examined specific examples of school library activity to identify whether the learning was in fact happening and how it might be…

Considers how computer technology is affecting classrooms and school libraries. Examples of elementary and secondary school uses of computers in California classrooms are given; teacher education for use of the World Wide Web is described; and the role of teachers and library media specialists is discussed. (LRW)

Describes the development of Web portals, or interfaces, to allow users at the University of Virginia Health Sciences Library to tailor library resources and services more closely to their needs. Topics include defining the users; user group needs assessment; identifying and evaluating resources; access issues; and future enhancements. (LRW)

Reports on the 89th Annual Special Libraries Association Conference. Provides an overview of the general and regular sessions and examines Internet search engines and other tools; news sites in Australia, Canada, Latin America, and the United Kingdom; search strategies; evaluation of search engines; access to electronic information; research on…