The progress, potential, and problems of a fee-based, custom designed library research service for business and industry called INFORM are discussed. (JB)

The author primarily focuses on specific Israel contributions to librarianship, but at the same time observes their general library practices. (6 references) (SJ)

Systems analysis, as a prelude to library automation, is an inevitable commonplace fact of life in libraries. Maturation of library automation and the systems analysis which precedes its implementation is observed in this article. (55 references) (Author/TW)

Problems confronting undergraduate students, especially incoming freshman, in the use of the university library, and what the library can do to alleviate these problems and improve service are discussed. Future developments must occur in the teaching function of the library, the range of the collection, and services offered. (1 reference) (SJ)

Efficiency can be determined fairly well by cost measures, but it is impossible to measure the total service impact of library operations. Effectiveness in library terms is to provide the highest possible level of service within the limits of the available resources. (22 references) (Author/SJ)

Library Pathfinders offer the opportunity to share reference methodology in an organized, nationwide manner. Intended to introduce users to the variety of information sources available, Pathfinders have been published in a wide range of disciplines. The authors describe Pathfinders and indicate how they can provide improved user service and…

A three phase program whose purpose is drawing together nine small hospital libraries (522-2,300 volumes) into a cooperative, functional unit is shown in terms that evaluate both errors and over-all good planning. (4 references) (Author/NH)

The problem of the conflict between the public's right to free libraries and an author's right to just payment for his work is discussed. (16 references) (SJ)

Library success in the leisure field requires interdisciplinary teamwork, flexibility in staff organization and in allocation of resources, greater use of non-book media and a co-ordinated approach by cultural associations and institutions at national, regional and local levels. (17 references) (Author)

An analysis based on a statistical survey of the library's request and reservation service is discussed. The survey method is described, results are tabulated and the most significant results and conclusions are discussed. The effects and implications of such a survey are outlined by the County Librarian. (9 references) (Author/SJ)

The former representative of ALA in Washington, D.C., presents highlights of her fifteen years of service, along with a chronology of federal library legislation and insights into securing Congressional support. (KE)

Library services to hospitals in Denmark, France, German Democratic Republic, Hungary, New Zealand, U.S.S.R., United Kingdom and U.S.A. are described in this series of articles. (8 references) (SJ)

The author discusses some hypothetical alternatives for education in the future. (AK)

The papers included in this group are: (1) The Organization of Public Libraries in Milan,'' (2) The Organization of Italian Libraries,'' and (3) Initial Assumptions for an Approach to Library Development in Lombardy.'' INTAMEL: International Association of Metropolitan City Libraries. (KE)