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Hughes, Keith R. – Training Officer, 1973
It is suggested that instructors sympathize with the student trying to understand, admit limitations, and prepare classes well. The author emphasizes organization for the major portion of the article in terms of before, during, and after the instruction period. (AG)
Descriptors: Classroom Techniques, Clerical Workers, Conventional Instruction, Planning

Holden, Constance – Science, 1972
Descriptors: Affirmative Action, Clerical Workers, Higher Education, Sex Discrimination

Housman, Roberta; Gentile, Frank D. – School Management, 1972
Most School districts have a job that can be filled perfectly by a homebound person. (Author)
Descriptors: Clerical Workers, Employment Opportunities, Homebound, Physical Disabilities

Simcoe, Annell Lacy – Business Education Forum, 1980
It is time to take a look at the methods of teaching traditional clerical skills such as typing, shorthand, machine transcription, and decision making in view of the advances in word processing and other technical advances in business equipment. Further research is encouraged in order to update curricula and business programs. (CT)
Descriptors: Business Education, Clerical Workers, Curriculum Development, Decision Making Skills

Sormunen, Carolee; Adams, Mary Ellen – Business Education Forum, 1999
Responses from 46 of 262 administrative office support workers showed that a majority were involved in providing office technology training to subordinates, peers, and superiors, although it was in only one-third of the job descriptions. More than 95% was informal training/question answering. (SK)
Descriptors: Clerical Workers, Computer Literacy, Employee Responsibility, Informal Education
Murray, Richard K.; Bittel, Doreen C. – Training and Development Journal, 1974
The menu approach to training which is described derives its name from the ability of the student or manager to select various tasks which become the training program. (SC)
Descriptors: Clerical Workers, Individualized Instruction, Programed Instruction, Task Performance
Department of Manpower and Immigration, Ottawa (Ontario). – 1975
This pamphlet, published by the Canadian Department of Manpower and Immigration, is the second of a Careers-Canada series and describes careers in clerical occupations. The pamphlet is divided into nine major parts: (1) history and importance; (2) fields of employment; (3) nature of the work (this is subdivided into the secretarial group, the…
Descriptors: Clerical Occupations, Clerical Workers, Government Publications, Occupational Clusters
Charner, Ivan; Schlossberg, Nancy K. – Vocational Guidance Quarterly, 1986
For different transitions, individuals need and use different coping strategies and styles. There are clear "variations by theme" in the transition processes of clerical workers. (Author/ABB)
Descriptors: Change, Clerical Workers, Coping, Females
Smirni, Beverly – Training and Development Journal, 1973
Increased skills enable clerical workers to take advantage of job opportunities in both the human service agencies and the private sector. A model program instituted by McGraw-Hill is described as one training program which assists anti-poverty agencies. Motivational counseling reduces the drop-out rate. The article includes an outline of a format…
Descriptors: Career Ladders, Clerical Workers, Job Skills, Job Training

Oliverio, Mary Ellen – Delta Pi Epsilon Journal, 1972
Shifting nature of office work suggests that an urban junior college business program should continue to provide for high level of skills, but should reflect a shift in focus by providing for administrative office management through programs for the office technician, executive assistant secretary, and professional typist. (Editor)
Descriptors: Business Education, Clerical Workers, Courses, Office Occupations Education
Cook, Fred S.; Shapiro, Edward Gary – Bus Educ Forum, 1970
Reports 77 findings in areas of: (1) Belief About Secretaries, (2) Social Characteristics, (3) Education of Secretaries, (4) Occupational History, (5) Secretarial Skills (Subjective and Objective Ratings), (6) Job Characteristics of Secretary, (7) Personality Characteristics, (8) Job Satisfaction, (9) Characteristics of the Work Group, and (10)…
Descriptors: Clerical Workers, Educational Research, Questionnaires, Role Perception
Bober, Gerald F. – Business Education World, 1970
This program is intended for students who are academically disabled but who can be made employable. (Author)
Descriptors: Business Education, Clerical Workers, Cooperative Education, Office Practice

Cangelosi, Vincent E.; Lemoine, Laura F. – Social Behavior and Personality, 1988
Examined effects of closed versus open physical office environment on worker attitude, perception, and interpersonal relations. Results from 24 university office employees revealed that closed environment offered privacy but isolated employees. Findings suggest use of modular furniture systems may provide privacy and still maintain interactive…
Descriptors: Clerical Workers, Employee Attitudes, Higher Education, Office Occupations
Educational Research Service, Arlington, VA. – 1984
Part 3 of a three-part report, this national survey reports wage rates and salaries paid in 1983-84 by public school systems to personnel in 10 selected support positions. The data were collected for five selected clerical positions and five selected nonclerical support positions. The salary and hourly wage rates are presented and analyzed…
Descriptors: Clerical Workers, Elementary Secondary Education, National Surveys, Salaries

Grieshop, Sister Mary Xavier – Business Education Forum, 1974
Descriptors: Business Education, Clerical Workers, Course Descriptions, Education