Describes a book availability study using the ACCESS retrieval and delivery system for the evaluation of library services. (CWM)

Examines the question of instituting direct charges for library service, using on-line bibliographic searching as an example, and contrasts this with the current indirect charging system where services are paid for by taxes. Information, as a merit good, should be supplied with or without direct charges, depending upon user status. (CWM)

An historical discussion of three types of film--teaching, information, and entertainment--is presented. The numbers of films in each category, especially the last, which includes the animated, unnarrated, iconographic, underground, and avant-garde, has grown substantially. Libraries have quickly accepted all except the revolutionary philosophies…

The development of public library film services to the elderly is traced from its beginning at the Cleveland Public Library in 1941, through legislation that strengthened it, to current services, e.g., outreach programs. Guidelines for the improvement of service are included. (MBR)

This article traces how state library development agencies were affected by state and federal funds, and how they determined the pattern, volume, and utilization of funds. Relationships between state library agencies and local and federal libraries and governments between 1956 and 1977 are also explored. (Author)

An overview of the programs of library service to the blind, physically handicapped, and institutionalized is presented. State library agency coordination and funding are included. (Author/MBR)

Discusses "Resource Services for Canadian Schools," a book written by librarians and educators to serve as a standard for providing learning materials. It advocates the integration of school library and audio-visual services into learning resource centers and outlines the responsibilities of these centers. (JAB)

A discussion of the interrelated aspects of library performance measurement and what data collection means to library planning. Methodologies considered are cost analysis, quantitative vs qualitative measurement, community analysis, and citizen attitudes and opinions. (JAB)

A commentary on the need for the library profession to remain flexible when planning future library services and programs. Because of rapid technological, economic, and social changes, it is suggested that earlier decisions regarding national programs should be reassessed and different directions taken. (JPF)

A patron questionnaire was used to collect data on why materials were not found. Reasons cited included inadequacy of user catalog skills, reluctance to ask for help, not always receiving help upon requesting it, and needed materials were frequently checked out. Programs to correct the problems are suggested. (JAB)

Contends that, to the extent possible, the demonstrated needs of a library's constituency--inferred from the measurement of scientifically-observed objective data--must constitute the primary basis upon which to establish, develop, and discontinue library collections and services. One figure is used to illustrate these interrelationships.…

Introduces a series of articles reporting progress made in library services to the Spanish speaking in the past eight years, despite the undeniable discrimination that exists against the Hispanic-heritage librarian and the delivery of library and information services to this ethnic group. Each article is followed by an interview with a Hispanic…

Narrates the events leading to one Spanish-speaking community's politicalization for improvement of its library services, and poses some hard questions about equal opportunities for library services. (VT)

A survey designed to identify the nature and composition of a Spanish-speaking community, and to isolate needs to which the public library could respond, consisted of a bilingual questionnaire. Results reveal why the questionnaire was inappropriate, why the random sample was not representative, and why the interviews posed conceptual problems. (VT)

Additional arguments continue the long debate between the benefits of employing a Chartered Librarian as opposed to either an interested teacher or qualified Teacher/Librarian. It is felt that the "ideal" situation recommended in the Bullock Report is presently unrealistic, even if desirable. (Author)