This paper considers concepts of expectation and responsibility, and how these drive dialogic interactions between tutor and student in an age of marketised Higher Education. In thinking about such interactions in terms of different forms of exchange, the paper considers the philosophy of Martin Buber and Emmanuel Levinas on dialogic…

We consider here Goffman's proposal of proportionality between virtual offenses and remedial actions, based on the examination of 102 cases of explicit apologies. To this end, we offer a typology of the primary apology formats within the dataset, together with a broad categorization of the types of virtual offenses to which these apologies are…

The present article focuses on "I'm sorry + naming the offense"-formatted apologies occurring in phone calls in English. Apologies of this kind "emerge" and are oriented to as relevant actions when addressing an apologizable that is not the main business in ongoing talk. The sequential analysis of apologies and responses to…

In this article we examine a turn construction ("oh"+apology+solution) that speakers use to deal with the concomitant presence of a possible offense and a problem-to-be-solved in the immediately preceding interactional environment. We show that speakers collaborate in differentiating the offense aspect and the problem aspect of an…

People identify apologies as unique types of actions as compared with kin-related moves, which remedy troubles or offenses, such as excuses and justifications (Goffman, 1971; Owen, 1983; Olshtain & Cohen, 1983; Sbisa, 1999). A feature of these apologies is the speaker's acknowledgment of personal responsibility for having caused trouble or…

George Knox reflects on his 15-year career as president of Labette Community College in Parsons, Kansas. Knox writes that, as a first-time president coming into a brand new system, he was very fortunate to have many seasoned presidents and mentors in Kansas and from the American Association of Community Colleges' (AACC) Presidents Academy. He says…

Lotus D. Coffman became the fifth president of the University of Minnesota in 1920 and served in that role until 1938. Two new colleges were established under his tenure: General College offering two-year degrees and University College, intended for students whose academic needs were not being met by other existing colleges. This article provides…

This is an action research study investigating how one can work systematically in adult learning centres to support adult immigrant learners to increase their intrinsic motivation and develop strategies to take responsibility for their own development and learning. We have applied what we call a five-step motivation method, where the adult…

The "purpose" of this study was to understand the perspectives of recently retired principals who were mentors to new school leaders in a high-need urban school district. Mentors reflected on the mentoring needs and challenges faced by new school leaders while also reflecting on their own careers as school principals. This study was…

Examination of district-level special education leaders' practice reveals strategic actions utilized as they constructed equitable, inclusive learning opportunities as a means to advocate for all learners. Analysis shows that the following strategic actions shaped the ways participants led the inclusive special education services in their…

Predominantly White institutions (PWIs) in creative class cities offer contradictory experiences for Black faculty, who engage in invisible additional labor in response to racial aggressions, termed cultural taxation (CT). With an understanding that equity-minded faculty development is an essential space in which to respond to this reality, our…

The present study examines the factors affecting citizenship education, such as school, environment, students, teachers, and the curriculum, as perceived and experienced by secondary school teachers. The study is qualitative and uses a phenomenological design. Maximum diversity sampling was used for selecting participants. The sample consisted by…

As part of a larger evaluation study on the impact of mindfulness practices on school leaders' capacity to promote healing-centered engagement with students and teachers who have a history of trauma, toxic stress, and/or underperformance, mindfulness practices turned out to be critically important during COVID-19 when school leaders face…

The goal of the Poutama Pounamu blended learning course is to promote contexts for change where equity, excellence, and belonging for Maori and all learners can be realised. In this article I share some key learnings from my own journey through this course. I reflect on my path towards honouring the Treaty of Waitangi, including the challenges I…

This exploratory qualitative study examines the views of two Somali fathers on science, nature, and content of science that Somali students should be taught, and how science intersects with Somali sociocultural practices. The fathers were interviewed for over a year. We analyzed data inductively using a systematic qualitative process. The findings…