This study at an academic library used a simulation technique (1) to analyze the extent to which queues develop at a reference desk during peak periods, (2) to propose alternative staffing models to reduce queues, and (3) to examine the cost effectiveness of the alternatives. (Author/JAB)

This paper explains the theoretical links between the demand for library service and key economic variables, and describes how demand was estimated in one specific experimental context: the demand for library service by institutional users of the Cleveland Health Sciences Library. (Author)

The Community Health Information Network, a cooperative library network established between a community hospital and six public libraries, is described. This model program provides health education and information services to patient/consumers and library services to health personnel through their public libraries. Funding, factors leading to the…

A study subsidizing student use of online literature searching services examined how this new technology met student needs. Student search patterns and overall satisfaction with online searches were evaluated. The implications of student use of computer searches for reference services are also discussed. (Author)

Describes a particular approach to a library problem: the utilization of computer simulation to provide data on how best to serve the citizens of the state of Washington through delivery of library materials by mail, with patrons ordering from a printed catalog of materials. (Author)

The article discusses the problems encountered by the library on the East Cocopah Reservation near the town of Somerton, Arizona. (NQ)

Describes the inequities and inefficiencies created by user fees in public libraries and publicly supported academic libraries and agencies. Alternatives to user fees are suggested. (KP)

Developed by the Audiovisual Committee of the Association of College and Research Libraries, the guidelines presented here reflect technological innovations in audiovisual services. Areas covered include library planning, budgets, personnel, facilities, equipment and supplies, collection development, acquisitions, cataloging, collection…

The Read Illinois project was launched by the Illinois State Library in 1981 to initiate adult service efforts to promote appreciation of the state's literary heritage. The program draws together and provides support to writers, scholars, teachers, librarians, publishers, and booksellers by organizing literary activities for adults and young…

A review of the debate within the library profession concerning the changing role of libraries and fee based library services is followed by the presentation and discussion of an economic analysis of library services based on an indifference curve model. This model may be used to justify selected user fees. (CLB)

Describes the Children's Writers Workshop, a summer program of the Troy (New York) Public Library, which introduces children to the art of bookmaking by allowing them to write, illustrate, lay out, and bind their own books. Registration policy, staff, materials, costs, funding, and activities for the five sessions are among the topics covered. (6…

Describes how two Northern Virginia Community College campuses began using the "after dark" services of DIALOG and BRS to provide their first on-line searching. Indicates that both campuses had positive experiences with these services and plan to continue their use along with the full DIALOG system in the future. (DMM)

Examines issues related to the education of community college librarians. Discusses reasons for the lack of community college specializations in library and information science programs; proposes a philosophy of community college librarianship; and highlights innovations related to selection, media production and design, curriculum and course…

Discusses the rapid influx of computer systems and effect of automation on traditional library services at Lansing Community College. Highlights economic ramifications, benefits for patrons, changes in the nature of reference service, and the dangers of information overload. (DMM)