Discusses the need for public libraries to improve their collections for and services to beginning readers. Suggests that public libraries should reconfigure their children's departments and budgets based on the three stages to reading fluency, of which level two is the learning to read years that includes beginning readers. (LRW)

Discusses issues involved in moving a library collection based on experiences at the Fort Smith Public Library. Highlights include planning; deciding on the right time to move; measuring collection size; personnel, including professional versus volunteers and library staff; service during the move; transporting the collection; communication with…

Illustrates how server usage statistics, email reference queries, and usability heuristics can be applied to create a more user-centered ready reference Web site, one that balances design, content, and functionality. Describes how the University of Washington redesigned their reference tools Web page to better meet user needs. (Author/LRW)

Assesses the changing nature of information and user needs in the modern electronic networked environment. Suggests that library services must adapt to these changes and develop appropriate new services, and describes examples of such services that were developed by the State Library of Tasmania. (Author/LRW)

Argues that the full cost and complexity of providing library services to support open and distance education tend to be underestimated. Three fundamental questions are addressed: Why is it necessary to determine the role of libraries in supporting learning? Who meets these costs? and How institutionally independent should access to library and…

Discusses budgeting in corporate libraries as a basic tool of financial management. Highlights include focusing on goals; developing a list or matrix of services; resources needed for each service; shared costs; types of budgets, including operating budget, capital budget, and cash budget; and approaches to budgeting, including incremental…

Describes a program developed at Virginia Polytechnic Institute and State University (Virginia Tech) libraries that moved librarians from the centralized main library to college departments that are not served by branch libraries. Topics include remote access capabilities; librarians' roles, including reference librarian, instructor, Web master,…

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

Provides background on concept mapping and discusses concept maps drawn by library science graduate students in a reference and information services course. Applications of concept mapping of significance to librarians--in reference service, instruction, and research--are considered. Several sample concept maps are included. (19 references) (MES)

Summarizes the findings of three studies conducted for doctoral dissertations that investigated differentiated programs of library use for gifted and talented students. Topics discussed include types of library materials used; use of the resource center; scores on tests of information skills; and the role of teacher-librarians. (three references)…

This review of library services for distance education concludes that (1) better marketing is needed; (2) library staff should be more involved in program development; (3) faculty should promote library use in their courses; and (4) many distance learners lack independent learning skills, including use of library resources and information. (SK)

Describes a project in which the library needs of public housing residents were assigned a survey of residents, and in which the survey itself was carried out by residents. The methods used to train residents to conduct interviews are described, the survey results are presented, and the need for resident involvement is discussed. (11 references)…

Discusses traditional library approaches to access to information and the possible impact of information technologies, library automation, and artificial intelligence. Access issues raised by these technologies are identified and a research agenda to explore these issues is outlined. (31 references) (CLB)

Describes the Book Buddies program, a program established by the San Francisco Public Library which recruits and trains volunteers who read to children in area hospitals. The planning, organization, and operation of the program are discussed, as well as the recruitment and training of volunteers. (MES)

Addresses ways to achieve organizationally the most effective application of computer information technology to university library services. The history of the last 25 years in automation at the Stanford University Libraries is reviewed as a case study. (12 references) (MES)