Includes 6 articles that discuss the National Digital Information Infrastructure Preservation Program at the Library of Congress; metadata in digital libraries; integrated reference services on the Web. (LRW)

Discusses "The New Planning for Results" manual published by the American Library Association that helps create local standards of public library service, and provides implementation examples based on experiences in Vermont. Highlights include evaluating community needs; service responses to those needs; developing library objectives;…

Discusses digital intellectual property rights relating to peer-to-peer networks, using Napster as an example. Suggests anti-piracy solutions to prevent litigation and considers how libraries can develop potential service models using peer-to-peer networks, including the development of personal libraries on the Internet, interlibrary loan,…

Discusses the need for public libraries to improve their collections for and services to beginning readers. Suggests that public libraries should reconfigure their children's departments and budgets based on the three stages to reading fluency, of which level two is the learning to read years that includes beginning readers. (LRW)

Discusses issues involved in moving a library collection based on experiences at the Fort Smith Public Library. Highlights include planning; deciding on the right time to move; measuring collection size; personnel, including professional versus volunteers and library staff; service during the move; transporting the collection; communication with…

Illustrates how server usage statistics, email reference queries, and usability heuristics can be applied to create a more user-centered ready reference Web site, one that balances design, content, and functionality. Describes how the University of Washington redesigned their reference tools Web page to better meet user needs. (Author/LRW)

Assesses the changing nature of information and user needs in the modern electronic networked environment. Suggests that library services must adapt to these changes and develop appropriate new services, and describes examples of such services that were developed by the State Library of Tasmania. (Author/LRW)

Argues that the full cost and complexity of providing library services to support open and distance education tend to be underestimated. Three fundamental questions are addressed: Why is it necessary to determine the role of libraries in supporting learning? Who meets these costs? and How institutionally independent should access to library and…

Discusses budgeting in corporate libraries as a basic tool of financial management. Highlights include focusing on goals; developing a list or matrix of services; resources needed for each service; shared costs; types of budgets, including operating budget, capital budget, and cash budget; and approaches to budgeting, including incremental…

Describes a program developed at Virginia Polytechnic Institute and State University (Virginia Tech) libraries that moved librarians from the centralized main library to college departments that are not served by branch libraries. Topics include remote access capabilities; librarians' roles, including reference librarian, instructor, Web master,…

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

Provides background on concept mapping and discusses concept maps drawn by library science graduate students in a reference and information services course. Applications of concept mapping of significance to librarians--in reference service, instruction, and research--are considered. Several sample concept maps are included. (19 references) (MES)

Summarizes the findings of three studies conducted for doctoral dissertations that investigated differentiated programs of library use for gifted and talented students. Topics discussed include types of library materials used; use of the resource center; scores on tests of information skills; and the role of teacher-librarians. (three references)…

This review of library services for distance education concludes that (1) better marketing is needed; (2) library staff should be more involved in program development; (3) faculty should promote library use in their courses; and (4) many distance learners lack independent learning skills, including use of library resources and information. (SK)

Describes a project in which the library needs of public housing residents were assigned a survey of residents, and in which the survey itself was carried out by residents. The methods used to train residents to conduct interviews are described, the survey results are presented, and the need for resident involvement is discussed. (11 references)…