Reviews the use of chat reference services in libraries and analyzes current trends. Highlights include a survey of libraries providing chat reference; software used; the move toward digital reference; institutional issues; user needs; staff needs; technology problems; and questions for further research. (LRW)

Explains how school library media specialists can write grants to help fund library projects. Highlights include having specific needs and specific programs in mind; catchy names; brief summaries; statement of need and specific objectives; methodology; planned evaluation; budget information; timeliness; and a list of Web sites for grant sources.…

Presents selected suggestions and resources for beginning storytellers in the school library media center. Discusses selecting the stories to tell; tips for learning a story; and planning a storytelling program. Additional resources include books, World Wide Web sites, and commercial sources. (AEF)

Suggests that when a new course is proposed, library staff should initiate a review of the collection and recent titles in the subject area. Adds that staff should then meet with the originating faculty member and discuss the resources needed for the course. Asserts that this process would make the library staff more proactive in course…

Explores library-user infatuation with electronic resources, the rapid growth of electronic resources and their impact on traditional reference services, and reference services in an electronic society. Discusses a survey of 200 academic libraries investigating electronic resources and their impact on library personnel, especially on…

Presents guidelines for establishing and maintaining Young Adult services in the library. Discusses identifying the needs of young adults; developing the collection; marketing; programming; school outreach; networking; community visits and raising community awareness; popular culture; staff support and training; and professional associations and…

Describes the Special Training and Employment (STEP) program at South Brunswick (New Jersey) High School Library, a job-training program for students with developmental disabilities. Presents scenarios that illustrate student workers' experiences. Discusses the importance of cooperation, program costs and budgeting, and benefits of the program.…

Outlines the pros and cons for preparing a mini-collection of school library resources in advance and for having students locate their own resources. Discusses collection use, library/information skills, and facilities management for all possibilities. (AEF)

Examines how the role of academic libraries and librarians has changed drastically since the early 1970s. Suggests that the recognition of the educational role of librarians today is a result of the convergence of the widespread success of bibliographic instruction and the impact of electronic sources of information.(AEF)

Duke University science librarians took a one-day retreat to examine operations, define goals, and explore options for achieving goals. Cost/impact analysis and decision matrix models were used to analyze each librarian's activities. The cost/impact model enabled the librarians to prioritize functions and to better deploy limited resources to…

The support of electronic services requires special skills and in many cases more, not fewer, staff hours. Each library must develop individual solutions to this dilemma, but many will find useful a model that incorporates three basic elements: utilization of experienced librarians, targeted recruiting of entry-level librarians and creative…

Presents a strategy for using output measures to make a case for a flexible school media center schedule. Highlights include gathering the data; doing the calculations; and avoiding misinterpretation of the figures. A sidebar describes a step-by-step strategy for presenting a convincing case. Two sample charts are included. (AEF)

Results of a study that evaluated 21 diverse services at 5 major academic research libraries demonstrate that a cross-functional approach to library services is feasible. Findings also highlight a new measure of impact, which is a weighted logarithmic combination of the amount of time that users spend interacting with the service, combined with a…

Addresses the new roles and responsibilities for public library support staff in the constantly changing environment of the digital age. Flexibility, initiative, ability to adapt to a changing environment, along with the technical knowledge and expertise are all important attributes of successful candidates for positions. (AEF)

Discusses accreditation standards for libraries based on experiences in an academic law library. Highlights include the accreditation process; the impact of distance education and remote technologies on accreditation; and a list of Internet sources of standards and information. (LRW)