Discusses the use of document delivery by academic and research libraries and lists 28 private document delivery services frequently cited in a survey of libraries who use the services. Topics addressed include traditional interlibrary loan services; the effects of rising journal costs, restricted budgets, and staff cuts; and copyright issues.…

At Samford University (Alabama), Total Quality Management methods and tools were used to reorganize the library. The professional librarians formed the quality team. Focus on customer needs and restructuring of staffing and organizational processes have resulted in both quantifiable and less tangible improvements in service and environment. (MSE)

Examines the view that a mix of services would increase the value of the public library to the community. Several services, including services to business and industry, local and state governments, youth, and nonprofit and social-issue agencies are proposed, and their potential impact is discussed. (Contains five references.) (KRN)

Presents a network design and development plan for a flexible, distributed client-server network of resource sharing libraries in Illinois. The plan's development in phases, design constraints and alternatives, migration strategy, and components are explained. Application of the model to other statewide or regional networks is suggested. (Contains…

Recent winners of the John Cotton Dana Award were Brooklyn Public Library's "Fair Share for Brooklyn" program to reallocate funding and involve residents in the future of library services and the Indiana Library Federation's "Explore the Possibilities: Support Indiana Libraries" program, a statewide multimedia campaign to…

Discussion of electronic texts in the humanities highlights the major electronic editions of Shakespeare's work. Published versus unpublished texts are explained; other electronic texts currently available in English and American literature are described; and the effect of electronic texts on libraries is discussed. (17 references) (LRW)

Examines the community of libraries and library schools for the probability of its long-term survival in its present form. Evolutionary rates are considered, essential functions now performed by the library community are described, and two new functions are recommended for future survival: (1) research leadership in information science, and (2)…

Discussion of how school library media specialists can fulfill the mission stated in "Information Power: Guidelines for School Library Media Programs" focuses on responsiveness to the concerns of school administrators. Topics addressed include impacts on student learning; learner outcomes and performance objectives; measures of…

Discusses training for student assistants in academic libraries, reviews the literature on role playing, and describes "The Reference Game," a role-playing exercise used to train reference student assistants at Baylor University (Texas). Description notes participant roles, preparation, rules of the game, typical questions, and…

Examines the shortage of children's librarians based on a survey of professionals regarding training, recruitment, retention, and importance of children's librarians. Highlights include library school training and pertinent course offerings; career ladders for children's librarians; and staff recruitment as a reflection of the community,…

A survey of 977 postgraduate distance-learning students in the United Kingdom investigated student perceptions of library needs. This article examines how students felt they were treated, need for libraries, library training (previous experience and nature and extent of training), problems of distance and time, costs for texts and charges for…

Reviews the literature on outcome-based education (OBE) and discusses its application in library instruction and reference service, particularly in the introduction of new information technologies. Suggests that an OBE approach in the planning stage can help determine if an information resource is beneficial to the users. (Author/LRW)

Describes the curriculum of free training courses offered at the New York Public Library Science, Industry and Business Library (SIBL) that focus on information-seeking skills and information literacy. Classes offered include basic library skills, Internet and World Wide Web, business information, government information, and science information.…

Presents a view of interlibrary cooperation as practiced, discussing the organizational components of successful cooperation, the history and current state of cooperation, and the future of cooperation in American libraries. Uses as one example, OhioLINK, a statewide consortium of academic libraries designed to move materials between Ohio…

Examines the network computer, originally conceived as an alternative device to personal computers to access the Internet and World Wide Web, from a technology perspective and looks at potential uses in education. Describes network architecture; discusses uses for library research, educational technology laboratories, and distance education.…