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Stieber, Gertrude N. – 1970
This publication, a pilot study intended to serve as a benchmark for a future series, should prove useful to those who are working toward the improvement of State department of education personnel salaries, as well as to those interested in the development of some uniformity in position title and function for future surveys. A questionnaire sent…
Descriptors: Administrators, Clerical Workers, Professional Personnel, Public Schools
And Others; Yonke, Annette – Educational Research and Methods, 1978
Describes a study of the clerkship in a department of pediatrics to generate data for individual instructors to help them improve or modify their instructional methodology if they so desire. (GA)
Descriptors: Clerical Workers, Clinical Experience, Clinics, Evaluation

Van Hook, Barry L. – Journal of Education for Business, 1987
The author states that clerical workers will be the next major labor group to be organized. He says that clerical educators have two responsibilities: (1) to include instructional content that speaks to the topic of unions and (2) to become very familiar with the basic content and related issues. (CH)
Descriptors: Business Education, Clerical Occupations, Clerical Workers, Labor Relations
Wise, Elva Lea – Balance Sheet, 1974
After observing several large company offices in Denver in operation, the author suggests course content slantings and recommendations to better meet office requirements of today and tomorrow. Recommendations are categorized according to clerical practice, data processing, shorthand, and typewriting. (EA)
Descriptors: Business Education, Clerical Workers, Data Processing, Economic Progress
Cherry, Susan Spaeth – American Libraries, 1981
Pro Libra Associates, Inc. in South Orange, New Jersey, is a cadre of some 200 carefully screened professionals and clerical workers who perform a variety of library tasks on a contract basis. (Author/LLS)
Descriptors: Clerical Workers, Employment Services, Flexible Working Hours, Job Placement

Schramm, Karin – International Labour Review, 1980
The rapid development of computer technology is changing the nature and content of office work and requiring new skills. One approach to this need for continuous training is the use of modules of employable skills, self-instructional learning packages tailored to individual needs and employment specifications. (SK)
Descriptors: Automation, Clerical Workers, Communication Skills, Learning Modules

Anderson, Eula Lewis – Business Education Forum, 1974
Descriptors: Business Education, Clerical Workers, Disadvantaged Youth, Job Skills
Gael, Sidney – 1976
An approach to developing job task inventory questionnaires by interviewing supervisors or job incumbents is described. An initial interview provides the bulk of the information from which task statements will be extracted. A verification interview is conducted with a different interviewee to check and modify information obtained in the initial…
Descriptors: Clerical Workers, Engineering, Followup Studies, Interviews
Hanneken, Hank; And Others – 1979
This bulletin prepared by the Media and Library Advisory Committee to the State Board of Education of Illinois provides descriptions of task competencies and responsibilities for library and media staff members. The first of three sections delineates the professional responsibilities of media specialists in areas of administrative and curricular…
Descriptors: Clerical Workers, Elementary Secondary Education, Employee Responsibility, Job Analysis
Kisbey, Betty R.; And Others – 1977
Text, illustrations, and exercises are utilized in this set of three learning modules designed to instruct medical secretaries and clerks in various job-related skills. The first module, "Completion of a New Patient Registration Form" by Betty R. Kisbey, details the information which should be included in a new patient registration form;…
Descriptors: Allied Health Occupations Education, Business Correspondence, Clerical Workers, Learning Modules
Dossett, Dennis L.; And Others – 1978
Goal-setting has been accepted as an effective motivational tool. Whether goals should be participatively set or assigned was examined by holding goal difficulty constant in an investigation based on previous results which suggested that participants in goal-setting set more difficult goals than those for whom goals are assigned. Results suggest…
Descriptors: Clerical Workers, Difficulty Level, Employer Employee Relationship, Job Performance
Wesolowski, Zdzislaw P. – 1974
To fulfill the need to develop a system of performance evaluation of noninstructional personnel which would serve as a guide for personnel development as well as a measure of performance, an evaluation systems model was constructed. This project necessitated a study of the existing noninstructional personnel evaluation systems at all four- and…
Descriptors: Clerical Workers, Employer Employee Relationship, Interviews, Job Skills
Manpower Administration (DOL), Washington, DC. U.S. Training and Employment Service. – 1968
The United States Training and Employment Service General Aptitude Test Battery (GATB), first published in 1947, has been included in a continuing program of research to validate the tests against success in many different occupations. The GATB consists of 12 tests which measure nine aptitudes: General Learning Ability; Verbal Aptitude; Numerical…
Descriptors: Aptitude Tests, Career Guidance, Clerical Workers, Codification
Schrader, Marvin A.; Sharp, J. Curt – 1976
The purpose of the study was to determine whether those persons employed in a secretarial-clerical office position in the Lakeshore District (Wisconsin) felt there was a need in their occupational cluster for a series of continuing educational offerings; and if there was a need, on what bases could Lakeshore Technical Institute best develop and…
Descriptors: Clerical Workers, Educational Assessment, Educational Needs, Employee Attitudes

Golen, Stephen P.; And Others – Bulletin of the Association for Business Communication, 1987
Indicates that (1) secretaries need to be skilled in producing as well as processing messages, and (2) writing skills, as well as training in speech communication, should be emphasized for clerical workers. (NKA)
Descriptors: Business Communication, Business Correspondence, Clerical Workers, Communication Research