Higher Education in the UK is experiencing a level of change unprecedented in the last twenty-five years. Coupled with global drivers and disruptors, from technology to generational differences, the new higher education landscape that is emerging is presenting academic libraries with a series of new and extreme strategic challenges and…

This case study demonstrates how librarians at LaGuardia Community College led a college-wide knowledge management project to implement "Ask LaGuardia," an online knowledge base where users can find answers to common questions on navigating this large urban college. Students had been experiencing difficulty receiving clear, correct, and…

In the competitive Higher Education environment, it is no longer sufficient for special collections to rely on the "uniqueness" of a collection as its unique selling point--it must be supported by a service and strategic plan that is both proactive in anticipating the demands of future researchers and responsive to current researchers'…

Many research libraries are looking for new ways to demonstrate value for their parent institutions. Metrics, assessment, and promotion of research continue to grow in importance, but they have not always fallen into the scope of services for the research library. Montana State University (MSU) Library recognized a need and interest to quantify…

While not a new topic, many conversations are occurring about the roles of library staff and the changing nature of their work in support of research, teaching, and learning. Boundaries between specific functions or departments within the library continue to change as library employees grapple with issues of their roles in new service models.…

Comics and cartoons are valued in twenty-first century popular culture and are increasingly used as 'Applied Comics' to help communicate key messages and information in society. However, there is less evidence of cartoons and comics being used to communicate with and engage library users in learning, information literacy (IL) and research support.…

Technological innovations have led to an increase in demand for information technology (IT) skills in contemporary library and information agencies. This in turn has created an increased need for pedagogical skills on the part of library and information science (LIS) professionals for them to empower users with knowledge and skills to navigate a…

While many of the digital tools and pedagogical tactics the author learned prior to the pandemic offered her insight into the successful implementation of a library's resources, the question of how she would leverage school library's services has evolved into opportunities of reevaluation, growth, and transformation during a global pandemic. Her…

This article describes the development of online modules to introduce students to information and resources needed to be successful while pursuing a Bachelors or Masters Degree in social work at the University of Tennessee, Knoxville (UTK). The course was developed by faculty at the University Libraries in collaboration with the Bachelor of…

The article explores the recent experiences encountered by the Bindura University of Science Education (BUSE) Library, Zimbabwe in the daily operations of its institutional repository (IR) with emphasis on security and ethical issues. It examines the present scenario in the management of the IR. BUSE Library set up an IR to archive and enable…

The constant evolution of technology requires continuous development for school librarians supporting K-12 education in the work of technology integration. This article examines school library candidates' responses to various methods for teaching literacy via created media products as they engaged in an online graduate-level Library Media course.…

This paper focuses on the opportunities and challenges associated with the use of artificial intelligence (AI) in academic library operations. In the quest to render fast, effective and efficient services, academic libraries have adopted different technologies in the past. Artificial intelligence technologies is the latest among the technologies…

This study aimed to determine which information resources Grand Valley State University (GVSU) alumni from four health science programs utilize in clinical practice. It also explored alumni opinions of their educational experiences at GVSU in relation to information literacy and library resources. A survey was administered to alumni who had…

The University of Central Missouri has experienced a 1,498% increase in students from India since 2012. These international students utilize interlibrary loan to request textbooks at a rate not evident in other student population groups. Their search for course textbooks impacted librarians, staff, and student workers at public desks and on chat…

This article addresses the development of electronic reserves within academic libraries. Libraries have been offering electronic reserve services on separate platforms since the 1990s (Austin, 2013). However, since the integration of campus-wide content management systems (CMSs), the need for a library reserves platform that is independent from an…