Generating true learning dialogue as opposed to a collection of loosely affiliated posted messages on a class discussion board can be challenging. This paper presents the results of a cross-case analysis of nine naturalistic case studies of online classes, looking at how activity design and facilitation factors affected various dimensions of…

In post-industrial societies saturated with the multimodal texts of consumer culture--film, computer games, interactive toys, SMS, email, the internet, television, DVDs--young people are developing literacy skills and knowledge in and for a world significantly changed from that of their parents and educators. Given this context, this paper seeks…

The University of Texas at Arlington's Library began using an online chat reference in 2002. The service, called Collaborative Digital Reference Service, later became "Ask a Librarian." Slightly over one year later, the library joined the University of Texas System's "Ask a Librarian" service. Both services are powered by…

Purpose: Aims to investigate the way that the semantic web is being used to represent and process social network information. Design/methodology/approach: The Swoogle semantic web search engine was used to construct several large data sets of Resource Description Framework (RDF) documents with social network information that were encoded using the…

This article presents a sketch for a theory of the rhetorics involved in categorisation and the creation of culture in online communities. Persuasion, or shaping perceptions of the world, is never incidental to social life, but living online necessarily involves persuasion as it is difficult to bring force to bear, although people can be…

Collaborative work is an important part of tertiary education but it is very difficult to arrange and supervise for extremely large classes of students in their first year. The possibility that computer-mediated communication can be used to facilitate this type of learning is appealing from a pragmatic organisational point of view. This paper…

Two experiments investigated if and how visual representation of interactants affects depersonalization and conformity to group norms in anonymous computer-mediated communication (CMC). In Experiment 1, a 2 (intergroup versus interpersonal) x 2 (same character versus different character) between-subjects design experiment (N=60), each participant…

The assessment of learners' metacognitive knowledge level is crucial when developing computer-assisted language learning systems. Currently, many systems assess learners' metacognitive knowledge level with pre-instructional questionnaires or metacognitive interviews. However, learners with limited language proficiency may be at a disadvantage in…

This study investigates gender differences in Internet use by Greek high school pupils within school and out of school environments. A sample of 340 pupils (170 boys and 170 girls), aged 12-16 years, completed a written questionnaire on their attainability, location, frequency and purposes of Internet access. The data analysis showed that more…

This paper reports findings from a study of undergraduates' expectations about, and experiences of, networked learning using computer-mediated conferencing (CMC). The data come from questionnaires administered at the start and end of four different courses, and their interpretation is informed by a set of interviews with students and teachers…

This study investigates the nature and the extent of adolescents' experience of cyberbullying. A survey study of 264 students from three junior high schools was conducted. In this article, "cyberbullying" refers to bullying via electronic communication tools. The results show that close to half of the students were bully victims and about one in…

Concern has been raised about the lack of participant compliance in diary studies that use paper-and-pencil as opposed to electronic formats. Three studies explored the magnitude of compliance problems and their effects on data quality. Study 1 used random signals to elicit diary reports and found close matches to self-reported completion times,…

A recent study published by the Kaiser Family Foundation titled "Generation M: Media in the Lives of 8-18 Year Olds" finds that young people today spend an average 6 1/2 hours per day with one or more forms of media. Given that a majority of media available today is in digital format, students are increasingly expecting to use the same or similar…

This article describes the experiences of an inservice professional development project for secondary mathematics teachers as project staff struggled to build professional community through online discussions of teaching mathematics with technology. Data from two consecutive years of the project are reported and analyzed in terms of Riel and…

Innovation of education is highly topical. It is obviously boosted by a range of new technologies, which enable new modes of learning that, are independent of time and place through Web-based delivery and computer-mediated communication. However, innovators in education often encounter intrinsic conservatism or even deliberate obstructions. For…