Examines the use of shared semantics information to link concepts in an organizational memory to e-mail communications. Presents a framework for determining shared semantics based on organizational and personal user profiles. Illustrates how shared semantics are used by the HyperMail system to help link organizational memories (OM) content to…

Finds that rates of student participation in online discourse and the nature of that participation related to the nature of in-class lecture and discussion, to the ways in which the instructor framed and managed the uses of computer-mediated communication (CMC) technologies, to the structure of the course, and to students' perceptions of the…

Reports results of a survey of Association for Business Communication members regarding specific instances of classroom multimedia use with copyright issues. Finds that respondents received an average grade of "C," with most answering conservatively, assuming that copyright restrictions were more restrictive than they in fact are.…

Describes methods and protocols needed for effective classroom interaction in the videoconference instructional environment. Discusses establishing hard-copy materials protocol; acquainting students with the electronic environment; working from consistent staging areas; and utilizing voice-activation microphone, split-screen, and browse protocols.…

Reports on the use of an electronic network in a school-based initial teacher education course to facilitate discussion between participants. Discusses computer conferencing; the presence of a public audience on the network; collaboration; and issues regarding participation in a virtual community. Contains 46 references.(Author/LRW)

Describes how extended reference service is offered within the electronic environment at the University of Central Florida Library. Discusses how new technologies, specifically electronic discussion lists, facilitate reporting and program implementation within the library community as a whole. Summarizes underlying principles, alternative…

A collection of Webchat interaction data among English non-native speakers (NNS) and native speakers (NS) is the basis for a microanalytic investigation conducted from a conversation analysis (CA) perspective. The main purpose is to discover patterns and conversational strategies used by participants in this on-line context. (Author/VWL)

Describes wearable computers, or information and communication technology devices that are designed to be mobile. Discusses how such technologies can enhance computer-mediated communications, focusing on collaborative working for learning. Describes an experimental system, MetaPark, which explores communications, data retrieval and recording, and…

States that researchers in technical communication have begun to take advantage of the interactions taking place via computer-mediated communication as a rich source of research. Reviews three forms of technical communication research methods (ethnography, rhetorical analysis, surveys) and raises preliminary issues to consider when using such…

Presents a description of and reflection on a transatlantic collaborative learning and teaching project (beginning with a chance meeting on the Internet) from each of the participants (two students and a teacher). Notes that the means of communication allowed a shift in traditional teacher-student relationships. (RS)

Describes a computer-mediated learning-support system designed as a suite of integrated, Internet-based client-server tools to provide: (1) intelligent support both for the processes of doing a project and for learning from doing a project, and (2) a shared dynamic knowledge base for working and learning in a community supporting project-based…

Documents how technology can bring together people who are miles apart to combine the best resources for completing computer-based training development projects. Includes description and a table highlighting pros, cons, and costs of the following: bulletin board systems; Internet; express mail of Zip disks and CDS; ScreenCam; ShareVision PC3000;…

In this introduction to a special issue on cognitive architectures and human-computer interaction (HCI), editors and contributors provide a brief overview of cognitive architectures. The following four architectures represented by articles in this issue are: Soar; LICAI (linked model of comprehension-based action planning and instruction taking);…

Discusses how service providers can address the challenge of costs and the need for attractive services valuable to business customers. Focuses on Internet service control; applying intelligent networking features to the internet working services dilemma; and providing access control over network-based applications for Internet virtual private…

E-mail provides a medium for maintaining dialogs between university colleagues that is rapid yet allows reflection, that is spontaneous yet provides a permanent and accurate record. This article describes e-mail communications between "reflective colleagues" in Australia and Oregon during a 10-week course and discusses the benefits to…