The idea that students might be treated as customers triggers academics' antipathy, which in turn can lead to managerial irritation and political frustration. There are different discourses which barely overlap as their protagonists speak past one another. This article argues that these differences can be reconciled by re-conceiving the…

Adopting a case study approach with multiple data sources, this paper explores the ways in which rapport is built, and its impact on the learning process based on five successive writing support consultations between a native English-speaking (NES) tutor and her second language (L2) tutee in a Hong Kong university. With reference to the prepared…

The efficacy of parents' meetings in primary schools in the UK is an area in need of research. This article uses an approach informed by grounded theory to explore the experiences and satisfaction of parents, teachers and pupils regarding bi-annual meetings to discuss pupil progress. A two-phase approach was utilised, with diary-interviews with…

The author's experiences and those of the students he encounters at elite campuses no longer resemble the common experience of many college students today. What people used to call "nontraditional" students--older, working, married, and maybe still living at home--now constitute a large and growing percentage of those attending college in the…

The read-aloud accommodation is one of the most frequently used accommodations. Many educators need training to more confidently select, implement, and evaluate the use of the read-aloud accommodation. Planning by special education leaders can help ensure that test day goes smoothly for students who need the read-aloud accommodation.

As their numbers at university grow, we need to gain a better understanding of the different ways in which working-class students negotiate their potential outsider status in what is often considered an essential middle-class institution. Based on data from a four-year longitudinal, qualitative study of working-class students at a Canadian…

Plenty of reports and research have documented the achievement gap between black males and other students. But few have acknowledged that current structures and practices have contributed to that gap. To address the low achievement of black males, schools must be willing to accept that there are ways of looking at the world, modes of…

Schools always have been charged with the task of producing good citizens--human beings with the necessary skills and knowledge to participate effectively as responsible members of society. In today's world of near-ubiquitous connectivity, in which ordinary people have almost instantaneous access to unlimited stores of information and the ability…

Prior research highlights the mismatch between adolescents' growing capacities for autonomy and the limited opportunities for influence in U.S. secondary schools. Youth-led participatory research (YPAR), an approach in which young people research and advocate for change on problems of concern to them, could increase students' autonomy in secondary…

Orientation programs, while unique in their own design and implementation across campuses, offer incoming students the opportunity to become acquainted with the institutional environment. A particularly important element of orientation programs is the component of orientation leaders who serve as peer mentors and guides to incoming students. These…

Within higher education, students' voices are frequently overlooked in the design of teaching approaches, courses and curricula. In this paper we outline the theoretical background to arguments for including students as partners in pedagogical planning processes. We present examples where students have worked collaboratively in design processes,…

This paper introduces an approach to analyzing temporal patterns of knowledge construction (KC) in online discussions, including consequences of role assignments. The paper illustrates the power of this approach for illuminating collaborative processes using data from a semester-long series of discussions in which 21 university students were…

Assessment for Learning (AfL) has gained increasing international prominence in both policy and practice but some of its proliferation, notably the national strategy in England, has been accompanied by distortion of essential features. This paper presents an understanding of authentic (in the sense of genuine) AfL informed by literature and…

For novice and experienced instructors alike, facilitating online discussions can seem like a daunting prospect. Many ask themselves how to do so in an effective and meaningful way that actually adds to the course experience rather than seeming like mere busywork. The MANIC discussion strategy is one that promotes deeper student interaction with…

Encouraging students to actively engage with course material is an ongoing challenge for many management educators. One common tactic is to use various technologies that allow tech-savvy Millennial Generation students to take a more active role in their learning. In this article, we describe an innovative group project that challenges students to…