This paper addresses the challenges service providers are facing amidst growing ethnolinguistic diversity in a neoliberal climate. We focus on the public service provider Kind & Gezin (K&G), the agency that monitors the wellbeing of young children on behalf of the Flemish authorities in Belgium. We demonstrate that the organisation has…

This article describes the origin and curriculum of Identity Dialogues, a program which facilitates conversations about power and privilege among international and domestic students. It was developed as a result of findings from an ethnographic study of an unstructured conversation partner program at the same institution. The study found that…

This qualitative case study sought to understand the experiences of international college students who were involved in the acquisition of academic literacies (via an English-as-a-Second-Language writing class). Data sources included observation field notes; messages posted in an online discussion forum; transcripts of interviews with five focal…

Increasingly, today's information systems (IS) programs are focused on making sure students are graduating with well-developed soft skills. One of these necessary soft skills is intercultural communication, which is the ability to communicate with people from different cultures. This teaching tip presents an assignment designed to increase the…

This study is framed from a theoretical perspective that values the incorporation of reflection and multimodal products in service-learning that engage ELLs in "real-time" language learning. Using a pedagogical framework that is translingual and culturally sustaining, the author examines a community project in which the ELLs in a…

Given that STEM professionals must regularly engage in transnational and cross-cultural communication, learning to write in their academic disciplines and professions means learning to navigate World Englishes, employ diverse sociolinguistic and rhetorical resources, and negotiate meaning across linguistic and sociocultural borders. Analyzing…

This qualitative phenomenological research study investigated the perceptions of pre-service teachers' intercultural responsiveness. Findings from this study affirmed that pre-service teachers believed that positive dispositions, being culturally aware, and responding by incorporating cultural differences is a key to achieving Intercultural…

In this article, we initially focus on how the conceptualization of leadership by Knight (2013a) in his leadership seminars became the basis for choosing a project-based learning (PBL) approach. We then consider how soft assembling can enhance the leadership project activities of student teams and group-work in general classes. Soft assembling…

Guided by critical discourse analysis, this study analyzes how ancient civilizations are constructed in high school history textbooks used in Quebec, Canada. The findings suggest that the narrative generally ignores 2-way intercultural exchanges. The narrative is also Eurocentric, silencing sub-Saharan Africa's contributions and nonmaterial…

An Activity Theory framework has been increasingly applied for understanding the tension or contradictions in telecollaboration. However, to date, few researchers have applied it to the analysis of digital stories, and none of them, to our knowledge, have used it to analyze the co-creation of multilingual digital stories. In this study, we explore…

Study abroad in higher education is on the rise, marketed as an effective way to produce global citizens and undermine international boundaries. In practice, however, programmes frequently reify rather than challenge states: participants "study Morocco" rather than "exploring Marrakech." This framing reproduces real and…

Research was conducted with fashion media students exploring the place of formal curriculum in structuring interaction in collaborative group work, and in furnishing possibilities for mediative intervention as curriculum internationalisation. Using observations, interviews, questionnaires and a Frierean intervention, it drew on critical…

Given the continued diversification of P-12 education, it is imperative for professional school counselors to possess multicultural counseling competency in order to effectively engage diverse students in counseling. Thus, it is relevant to examine the preparation of professional school counselors-in-training related to multicultural and social…

This study aims to examine qualitatively a new approach to teaching English as a foreign language (EFL) writing based on the learner's context model. It investigates the context model-based approach in class and identifies key characteristics of the approach delivered through a four-phase teaching and learning cycle. The model collects research…

Attention to cultural diversity is a necessity for online higher education in management. Beamer (2004) postulated the Model of Intercultural Sensitivity to conceptualize the intercultural competence dimensions that can develop. The Complementary, Intercultural Learning Model (Beamer, 2016) emphasizes the importance that students are able to…