This paper reports the findings of three qualitative studies which were carried out in university level EFL classes in Germany. The three groups used various combinations of communication technologies such as email, web-based message boards, and video conferencing in order to engage in online exchanges with different partner classes in Ireland and…

The dynamics of resistance articulated by the Privileged Identity Exploration model highlight the need to acknowledge the role of socialization in the formation of attitudes and behaviors that can support identities of privilege. Exploring individual and group related socialization processes in the context of a difficult dialogue might facilitate…

This article examines current business communication education in higher education, particularly in regard to English as a global language. The discussion is situated at the intersection of business communication, intercultural communication, and internationalization of higher education, and the article draws on research from all three fields. The…

Developmental theory suggests that a well-developed ethnic identity serves as a secure position which allows people to be more open and accepting to people from other ethnic groups. To examine this prediction, two studies were carried out. In Study 1, 713 college freshmen from four ethnic groups were surveyed regarding positive attitudes toward…

This process-oriented study focuses on contradictions that emerged in a WebCT bulletin board collaboration among English learners from Japan, Mexico and Russia, and explains them from the perspective of activity theory (Leont'ev, 1978, 1981; Engestrom, 1987, 1999). The study identified a) two "intra-cultural" contradictions--to post or…

The research reported in this paper investigates what types of inter-cultural contact Hungarian schoolchildren have, what kind of language-related attitudes they can give account of and how they see the role of contact situations in affecting their attitudinal and motivational dispositions towards the L2, the L2 speaking communities and the…

Based on a corpus of ca. 18 1/2 hours of dyadic interactions between near-strangers, this paper investigates the use of general extenders (GEs) by native speakers of New Zealand English (NSNZE) and German (NSG) in terms of their forms and frequencies. The results are compared with the use of GEs produced by German non-native speakers of English…

The new paradigm of language education envisages that teachers become intercultural mediators. However, there is no agreement about implementing the new paradigm in school practice and language teacher education. The author believes that the intercultural dimension of language education is strongly linked to integrating intercultural learning in…

This paper presents five tools for librarians to use in building effective intercultural communication that reaches out to diverse populations. Librarians can more successfully cross intercultural boundaries if they are aware of the key tenets of intercultural communication and information provision, and then apply the five leadership tools in…

Self-repetition is commonly found in spoken discourse, and it could be argued that it is an interactional necessity. Self-repetition in spontaneous talk is pervasive and performs a variety of functions. Some regard it as signalling redundancy, disfluency, or both, in spoken language, whereas others consider it to be facilitating the production of…

This article reports on a study carried out twice on an online second language course that was set up between a Canadian University and a German University. In that course, students of German in Canada and students of English in Germany exchanged 2,412 messages in 2004 and 1,831 messages in 2005. A list of processing criteria for assessment was…

This study challenges narrow definitions of teacher effectiveness and uses a systems approach to investigate teacher effectiveness as a multi-dimensional, holistic phenomenon. The methods of Nominal Group Technique and Interpretive Structural Modeling were used to assist U.S. and Japanese students separately construct influence structures during…

This paper reports findings from research into the benefits of integrating podcasts into a first year undergraduate module on English Language and Communication at Kingston University. As part of a Faculty teaching and learning support scheme for first year undergraduates, six podcasts were developed to improve students' learning and study skills…

The Languages Review Consultation Report recommends exploiting the potential of communications technology for the enhancement of curricular offerings. Newly developed instructional software is credited with opening doors to the cultures of young people while serving as an infinitely patient and supportive tutor. Thus, in the UK as in the US,…

This chapter explores the Education for Global Learning (EGL) consortiums efforts to assess intercultural competence as an outcome of study abroad. The chapter concludes with lessons learned and next steps in EGL's international education journey.