This paper is based on a PhD dissertation submitted to the Department of Psychology, University of California, Los Angeles. Research supported in part by the U.S. Public Health Service.

Need to enhance functioning efficiency lead to training program which attempted to broaden empathic understandings of counselors. Evaluations of sessions indicated generally favorable acceptance, need for some revisions. (CJ)

Suggestions for library media specialists to use in establishing relationships with administrators, teachers, students, and parents focus on four areas of interpersonal skills: knowing and trusting each other; accurately understanding each other; influencing and helping each other; and constructively resolving problems and conflicts. Fifteen…

Investigated the relationship between verbal behavior patterns and supervisor (N=9) and trainee (N=30) judgments of satisfaction in the supervision interview. Results confirm the predictive validity of verbal behavior. Negative social emotional behavior added to the discomfort experienced. Use of excessive supportive communication is in question…

Analyzes and categorizes directional factors, and exploratory sequences related to them, via videotaped sessions of two teenage school work groups. Shows stimuli which initiate exploratory sequences are found for all directional factors in problem solving or decision making. Reveals rule-governed or routinized behavior relates to directional…

Describes a novel approach to teaching verbal communication principles to hearing-impaired students: students invent languages and attempt to use them in small groups. The assignment reveals important characteristics, functions, and limitations of language. (This approach was originally developed by Nels Juleus for nonhandicapped students. For his…

This study involved the identification of perceptions of three groups--working students, their supervisors, and the faculty at the University of the District of Columbia--about the gap that exists between education and the world of work in the area of business communications. (Author/SSH)

Hypothesized that counselors would be rated higher on social influence, client satisfaction, and willingness to see the counselor when they matched client predicates than when they mismatched. Results indicated that knowledge of a client's primary representational system may be of help in increasing a counselor's social influence. (RC)

Examines the conversation behavior of mothers toward their children with respect to two hypotheses: that the mothers' underlying interactional intent can be inferred from patterning in their conversation and that the utterances having a directive or controlling function will show a negative relationship to those designed to elicit conversation…

Results indicated that perceived quality of and satisfaction with decisions were higher in underload than overload conditions. Subjects also perceived greater satisfaction for decisions made using the oral mode of communication, but they perceived higher quality for decisions made using the written mode. (PD)

Investigated the emotional expression and physiological reactivity of spouses (N=6) as they discussed a salient interpersonal issue. Results indicated that wive's speech was characterized by less neutral and more negative behavior. Wives also reciprocated their husbands' positive and negative speech, while husbands did not reciprocate their wives'…

Pharmacists (N=233) responded to the question "What is the most difficult aspect of geriatric pharmacy practice?" Most commonly cited problems were (1) inadequate professional skills or knowledge in geriatrics; (2) patient compliance; (3) physician functioning (including overprescribing of medications); (4) communication with the elderly; (5) lack…

Studied the process of child psychotherapy by means of analyses of client verbal behaviors. Analyses of variables demonstrated the nature of each client's verbal responding as well as their pattern of change. Summarized the overall verbal response behavior of each client best through the factor analyses. (Author)

A study examined the effect of teacher transitions and lesson content on lesson effectiveness as perceived by high school English students. A lesson was presented involving parallel sentence structure, and students were tested on comprehension of the material. Results indicate that teacher transitions significantly affected achievement but…

Examined whether toddler peers use hitting as a means of communication. Results demonstrated that hitting systematically resulted in different social outcomes for two-year-olds but not for one- or three-year-olds. The authors speculate that how gestures are used in nonverbal communication may change as verbal communication comes to dominate peer…