This book has three purposes: to provide a perspective for looking at how traditional reference service "fits" in with new trends and issues; to document the myriad ways in which day-to-day library services are being transformed by changes in technology, culture, and staffing; and to offer guidance and advice for evolving reference services to…

This paper first argues that the World Wide Web at its best, has been able only to imitate the resources and services of an exemplary research library. It then goes on to examine how academic research libraries can take advantage of their brand identity as market leaders in the information business. The basic concept of brands and branding…

This commencement address reflects on what students should learn in a core curriculum, what good learning environments should be like, and what quality teaching will look like in the future. It examines changes in education over the years, discussing the transformation in teaching and learning brought about by information technology. In this…

Library classification at the Croatian library school of the Department of Information Sciences, University of Zagreb (Croatia) has an important place in the department's curriculum. This is due to the fact that classification is the most important indexing language in Croatian libraries and documentation centers and services, and its role has not…

This paper looks at the state of education in knowledge management (KM). It reports findings from a study of knowledge management courses included in the curriculum of academic disciplines of business, computing, and information that was conducted at the Nanyang Technological University (Singapore). Based on a review of course descriptions…

This paper outlines the challenges that CEE (Central and Eastern European) librarians have met and some of their solutions. The introduction presents two examples of guidelines for the licensing of electronic information: the IFLA (International Federation of Library Associations and Instructions) licensing principles and the TECUP (Testbed…

This paper describes the following examples of partnerships in which academic libraries have been able to promote their institutional mission: (1) a partnership between the California Polytechnic State University library and the campus bookstore to honor campus authors; (2) a reception held by the Southern Methodist University (Texas) library in…

This paper argues that literacy needs to be conceived within a broad social order, what Street and others have called a "new communicative order." This new order takes account of the literacy practices associated with screen-based technologies. It recognizes that print-based reading and writing is now only part of what people have to learn to be…

This report focuses on practices related to the selection and presentation of commercially available electronic resources. As part of the Digital Library Federation's Collection Practices Initiative, the report also shares the goal of identifying and propagating practices that support the growth of sustainable and scalable collections. It looks in…

This paper examines the conceptual process of creating an electronic professional portfolio for faculty development. The characteristics of electronic professional portfolios and the benefits of electronic portfolio development are discussed. Additional topics covered include: collection and selection of portfolio contents; reflection on portfolio…

This paper discusses building smart communities (i.e., communities that provide an advanced communication and information infrastructure and that enable residents and organizations to make good and independent use of these technologies) that benefit blind and visually impaired persons. The first section summarizes ways that the potential of smart…

This paper on the relevancy of training in bibliographic control begins with a section that discusses the reasons for teaching bibliographic control, including national and universal bibliographic control, cooperation between libraries and information services, quality service to the users, and development of systems and databases. The second…

This curriculum guide identifies minimum library and media skills students should master as well as expanded and new library skills that should be introduced and developed in all elementary classrooms. It begins with the mission of the Passaic School District, a message to classroom teachers and elementary school librarians, the mission of the…

This paper examines how competing demands for accountability in public education are grounded in different visions of the role of education in a democratic society. It also suggests that accountability in education is being profoundly shaped by the technological revolution. While some contradictions in accountability stem from different goals for…

At the Lisbon European Council held on March 23 and 24, 2000, a goal was set for the European Union "to become the most competitive and dynamic knowledge-driven economy in the world, capable of sustainable economic growth with more and better jobs and greater social cohesion." The eLearning initiative proposed by the Commission of the…